What are the responsibilities and job description for the Weekend Night Auditor position at Hampton Inn in Fayetteville, TN?
Schedule of Friday and Saturday Nights
We’re looking for a Weekend Night Auditor to assist guests with their overnight requests and balance accounts from the day shift. Weekend Night Auditor responsibilities include checking in guests, handling their requests and taking reservations. The Weekend Night Auditor also reconciles all accounts, processes invoices, and assist with the preparation of breakfast. Ultimately, you will provide excellent customer service to guests and keep the front desk and accounting operations running smoothly.
Responsibilities
- Check in guests, answer phones and take reservations
- Respond to guest complaints, requests and emergencies
- Reconcile accounts
- Balance the cash drawer and log receipts
- Investigate and resolve out-of-balance accounts
- Staying awake at the oddball hours of 11:00 pm to 7:00 am.
Skills
- Experience as a Night Auditor or in a similar role, preferably in the hospitality industry.
- Excellent math skills
- An eye for detail
- Good problem-solving skills
- Strong customer service skills
- The ability to multitask
- Strong written and verbal communication skills
- Availability to work overnight
Job Type: Part-time
Pay: $12.50 per hour
Education:
- High school or equivalent (Preferred)
Experience:
- Hotel experience: 1 year (Preferred)
Work Location: In person
Salary : $13