What are the responsibilities and job description for the Part-time/2nd shift - Front Desk Guest Service Agent - NEW HOTEL position at Hampton Inn East Peoria?
A brand new Hampton by Hilton in East Peoria is officially hiring!
We are seeking a part-time Guest Service Agent to join our new team!
This is a Part-time, 2nd shift position. Must have weekend availability.
We would love for you to be a part of the new Hampton by Hilton opening in May 2026!
Who We Are:
Frontier Hospitality Group has been locally owned for 75 years (1950). We operate eight hotels across five fantastic brands and our growth keeps climbing. We believe in a work/life harmony that fits our employees' lifestyles.
We invite you to join our team and contribute to the success of providing memorable guests experiences.
Benefits to Working Here:
- Health and Dental Insurance, 401K, and Voluntary Life Insurance (full time)
- Travel Discounts to relax and refresh.
- Growth opportunities to keep you challenged in your career.
Essential Duties and Responsibilities:
- Provides high-quality customer service.
- Handles guest reservations.
- Answers and transfers phone calls.
- Handles guest check-ins and outs along with questions, complaints, etc.
- Other duties as required with the department.
Qualifications and Requirements:
- High School Diploma or GED (nice to have but not required).
- Previous hotel or relevant customer service experience.
- Proficient in Microsoft Excel, Word, and Outlook.
- Ability to work a flexible schedule including weekends.
EOE/AA/Disabled/Veteran
Frontier Hospitality Group is an Equal opportunity Employer and participates in the E-Verify program to verify the employment eligibility of all new hires.