What are the responsibilities and job description for the Front Desk Agent position at Hampton Inn East Mesa?
Job Overview:
We are seeking a dedicated Front Desk Agent to join our team at The Hampton Inn Phoenix East Mesa. As a Front Desk Agent, you will be the first point of contact for guests, providing exceptional customer service and creating a welcoming atmosphere. This role is crucial in ensuring guest satisfaction and maintaining the smooth operation of our establishment.
Duties:
- Greet guests in a friendly and professional manner upon arrival
- Check guests in and out efficiently, processing payments and providing necessary information
- Answer phone calls, respond to inquiries, and make reservations using
- Conduct night audit procedures to reconcile daily transactions and prepare reports
- Assist guests with any requests or issues they may have during their stay
- Maintain a clean and organized front desk area
- Collaborate with other departments to ensure seamless guest experiences
Requirements:
- Previous experience in
- Excellent
- Strong focus on
- Knowledge of
- Ability to multitask and work efficiently in a fast-paced environment
- This Shift consist of working Thursday through Monday 7am - 3pm
Join our team as a Front Desk Agent and be part of creating memorable experiences for our guests while developing your skills in the hospitality industry. Apply now to embark on a rewarding career with The Hampton Inn Phoenix East Mesa.
Job Type: Full-time
Pay: From $15.50 per hour
Benefits:
- Employee discount
- Paid time off
Work Location: In person
Salary : $16