Night Audit - Part Time Weekends

Job Summary
Join our dynamic hospitality team as a Part-Time Night Audit Specialist, working weekends to ensure smooth overnight operations at our vibrant hotel. In this energetic role, you will be the key point of contact during the night shift, responsible for maintaining guest satisfaction, managing front desk activities, and ensuring accurate financial and operational records. Your enthusiasm and attention to detail will help create a welcoming environment for our guests while safeguarding the hotel’s nightly processes. If you thrive in a fast-paced setting and possess a passion for hospitality, this is your opportunity to shine!

Duties

• Oversee the night audit process by reconciling daily financial transactions and preparing reports for management review
• Provide exceptional guest services by addressing inquiries, resolving issues, and ensuring guest comfort throughout your shift
• Manage front desk operations including check-ins, check-outs, and handling guest requests with professionalism and warmth
• Operate multi-line phone systems with excellent phone etiquette to assist guests and coordinate with other departments
• Maintain security protocols by monitoring CCTV surveillance, conducting property inspections, and controlling access to the hotel
• Document all shift activities accurately through detailed reports and logs to ensure seamless handovers
• Support guest relations by offering multilingual assistance when needed and fostering a hospitable environment

Experience

• Previous experience in hospitality management or hotel front desk operations is highly preferred
• Strong knowledge of night audit procedures and hotel management systems
• Excellent customer service skills with a friendly, proactive approach to guest interactions
• Bilingual or multilingual abilities are a plus, enhancing communication with diverse guests
• Familiarity with resort or hotel environments and guest services standards
• Ability to handle multi-line phone systems efficiently and professionally
• Prior experience in guest relations or hospitality roles that require attention to detail and problem-solving skills

Join us in delivering memorable experiences around the clock! Your dedication will help uphold our reputation for outstanding hospitality while providing a rewarding environment where your skills can flourish.

Pay: $16.00 - $17.00 per hour

Benefits:

• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Vision insurance

Work Location: In person

Salary : $16 - $17