Maintenance @ Hampton by Hilton

Job Summary:

A Maintenance Person’s objective is to direct, coordinate and perform routine, preventive and emergency interior/exterior maintenance repairs to obtain optimum efficiency and economy of operations to maximize full potential with a balanced focus on mission, guests, employees, and owners satisfaction. All of this should be done in a friendly and pleasant demeanor and in a prompt, courteous and respectful manner.

Qualifications:

· High School graduate or equivalent certification and/or higher.

· Must be able to work well and communicate with the general public, management and other employees despite working independently for the most part.

· Must interact easily with general public in a friendly and cheerful manner.

· Must be able to observe, react quickly and adjust to different guest situations.

· Come to work well groomed and looking professional at all times.

· Must be able to work morning to potentially late afternoon and be available for call in at any hour.

· Must be able to work weekends.

· Must be able to prioritize work and keep personal and professional lives separate.

· Must possess a valid driver’s license.

· Must adhere to the hotel’s policies, procedures manual and associate handbook.

Duties & Responsibilities:

· Installs, tests, visually inspects, cleans out and repairs pipes, plumbing systems and other related equipment.

· Maintain cleanliness of ice machine and repair as needed.

· Installs, checks visually, inspects repairs and maintains all electrical equipment, fixtures, appliances, light service, and power systems.

· Install conduits for new wiring.

· Constructs, repairs, tests, visually inspects, operates, maintains, and services various machines, mechanical systems and equipment.

· Test and repair the electrical components of equipment and systems not under warranties.

· Installs, visually inspects, operates, maintains, and services various refrigeration, in room appliances and air conditioning equipment and systems.

· Performs the more difficult tasks requiring a considerable variety of skills and accurate manual operations.

· Consults with supervisors/management to review current operational conditions, including but not limited to completed and projected work, material requirements, and other issues significant to the smooth operation of property. (daily/weekly as required)

· Maintains logs, records, and other documentation pertinent to the support of the maintenance programs.

· Respond to guest’s maintenance needs promptly, and ensure guests receive professional, efficient, prompt and courteous service, to brand standards.

· Review material requirements for projected jobs or projects.

· Maintain the physical appearance and operational efficiency of the hotel including physical, mechanical, electrical, plumbing, pool/spa, etc.

· Perform daily and weekly property documented inspections. Ensure property, grounds, physical plants, and work areas are maintained to standard and that all safety equipment and conditions are to code.

· Perform daily preventative maintenance documented inspections on guest rooms. Make repairs and adjustments as needed to rooms.

· Perform daily, weekly, monthly, quarterly, semi-annually & annually checklists as required by management. All duties assigned on checklist deal with maintenance related issues.

· Review maintenance status and inspection reports with management team. Recommend needed changes in procedures and/or operations.

· Assume responsibility for keys as logged in/out. Follow hotel’s guidelines/policies for keys. Return any guest keys found to Front Desk at the end of shift.

· On a weekly basis, conduct inventory on office/storage spaces insuring material levels are sufficient for uninterrupted routine repairs and maintenance.

· Maintain a clean, stocked and organized maintenance office, work space, storage rooms and sheds.

· Maintain any reports and checklists given to you by supervisors.

· Respond to corporate and management inquiries. Research and complete budget input and maintenance reports, in a timely manner, as directed.

· Attend/direct mandatory all staff or departmental meeting. Convey pertinent information to staff and other department heads.

· Communicate in a friendly and professional manner with guests, colleagues and management.

· Ensures proper use and care of all equipment and supplies.

· Perform routine vacuum, broom, mop and cart maintenance.

· Wearing proper uniforms at all time, this includes name tag and brand standard uniform.

· Assist all guest in a sincere and courteous manner, don’t be afraid to go the extra mile.

· Accommodate guest needs and special requests in a pleasant and professional manner.

· Be familiar with emergency procedures and apply them actively in an emergency situation. Report safety and security issues to supervisor.

· The employee must have the manual dexterity to grab, grip, hold, tear, cut, sort and reach, as well as operate various types of equipment and machinery.

· Ability to troubleshoot and correct maintenance and hotel equipment.

· Must possess good product knowledge in regards to replacement/repair of basic maintenance department parts and equipment.

· Observe practices to ensure guest privacy. Limit access to guest and business records to authorized persons only.

· Interact with guest for guest stay feedback and maintaining hotel service scores.

· Be part of the team to maintain high guest service scores.

· Completing goals and job assignments provided by Supervisor or mandated by Brand.

· Perform all other duties as requested by Supervisor or Management.

Essential Equipment Skills:

· Guest telephones, televisions, alarm clock/radio, HVAC systems, door locks.

· Time clocks, phone system, lobby stereo system.

· Commercial washer and dryer, commercial laundry chemical dispenser, commercial microwave, refrigerator, freezer, vacuum cleaner, commercial dishwasher, carts etc.

· Experience with and ability to operate a variety of tools and maintenance equipment including but not limited to: electric sanders, drills, welders, saws, plumbing snakes, PVC cutting tools and glues (clearing of clogged drains; installation, repair/replacement of broken or defective lines and fixtures, etc.), multi-meter, interior/exterior building maintenance and repairs (wall/molding repairs; painting tools, supplies and prep-work; grout and tile repairs; sheetrock repair/replacement; drywall repair/replacement; minor refinishing; wall paper tools, hanging and repairs; cleaning and repair of air ducting fans and motors; etc) repair/replacement of locks and security devices, pool/spa operation, maintenance and repairs, electrical maintenance and repairs (installation of conduit and hardwiring, replacement of plugs and switches, electrical troubleshooting and repairs, etc.), elevator maintenance, commercial washer/dryer repairs (without nulling warranties); etc.

· Must be able to work well independently with minimal supervision. And to be receptive to new techniques and procedures.

Environmental Hazards:

Allergic reactions could result from contact with various solvents, cleaners, photocopy toners, latex, and insecticides. Required and provided personal protective equipment includes safety glasses, rubber gloves and facial masks. May encounter different types of parasites or vermin while on duty.

Physical Demand:

The physical demand described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The employee regularly will be required to speak, read, hear, taste or smell, stand (prolonged periods of time), walk (maneuver floor to floor using stairwells), bend, stoop, kneel, crouch, reach overhead, sit, climb, balance, use repetitive motion, use sustained visual and mental concentration and use hands to finger, handle and feel. The employee must be able to maneuver up and down ladders of varying heights. The employee must be able to tolerate areas containing second hand smoke, dust, loud noises, and bright lights. The employee must regularly lift and/or move up to 25 pounds, frequently lift and/or move up to 50 pounds, and occasionally lift and/or move up to 100 pounds. Specific vision abilities required by this job include close vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. While performing the duties of this job, the employee is regularly exposed to outside weather conditions. The employee is frequently exposed to moving mechanical parts. The employee is occasionally exposed to high, precarious places; fumes or airborne particles; toxic or caustic chemicals; risk of electrical shock; and vibration. The noise level in the work environment is usually moderate.

Note:

A review of this description has excluded the marginal functions of the position that are incidental to the performance of fundamental job duties. All duties and requirements are essential job functions. This job description in no way states or implies that these are the only duties to be performed by the Associate occupying this position. Associates will be required to perform any other job-related duties assigned by their supervisor.

Pay: $13.00 - $17.50 per hour

Benefits:

• Employee discount
• Paid time off

People with a criminal record are encouraged to apply

Application Question(s):

• Available on weekends?

Shift availability:

• Day Shift (Preferred)

Ability to Commute:

• Mount Vernon, OH 43050 (Preferred)

Work Location: In person

Salary : $13 - $18