What are the responsibilities and job description for the Front Desk Agent position at Hampton Inn Atlanta - Buckhead?
Job Overview
We are seeking an energetic and detail-oriented Front Desk Agent to serve as the welcoming face of our organization. In this vital role, you will manage front desk operations, provide exceptional customer service, and ensure smooth administrative workflows. Your positive attitude and organizational skills will help create a professional and friendly environment for visitors, clients, and team members alike. This paid position offers an exciting opportunity to develop your office management expertise while supporting daily operational needs.
Responsibilities
- Greet visitors, clients, and vendors with professionalism and warmth, ensuring they feel valued from the moment they arrive
- Manage multi-line phone systems to handle inquiries efficiently, directing calls to appropriate departments or personnel
- Maintain accurate records through data entry, filing, and document proofreading to support office operations
- Utilize computer skills including Microsoft Office and Google Workspace to prepare correspondence, reports, and schedules
- Assist with calendar management and appointment scheduling for staff or executives, ensuring timely follow-ups
- Handle clerical tasks such as photocopying, faxing, and organizing documents to keep the front office running smoothly
- Support office management activities by coordinating supplies, managing incoming mail, and maintaining a tidy reception area
Skills
- Proven experience in office management or administrative support roles with strong organizational skills
- Excellent customer service abilities paired with professional phone etiquette and communication skills
- Proficiency in computer literacy including Microsoft Office Suite (Word, Excel, Outlook), Google Workspace (Gmail, Calendar), and data entry tools
- Ability to operate multi-line phone systems efficiently and handle high-volume call traffic
- Bilingual capabilities are highly desirable to assist diverse client needs effectively
- Experience with clerical tasks such as proofreading, filing, and document management
- Familiarity with QuickBooks or bookkeeping software is a plus for handling basic financial transactions
- Strong time management skills with the ability to prioritize tasks in a fast-paced environment
- Previous experience as a dental or medical receptionist or personal assistant is advantageous for understanding specialized workflows
Join us as a Front Desk Agent where your proactive approach and friendly demeanor will make a meaningful difference every day!
Pay: From $15.00 per hour
Work Location: In person
Salary : $15