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Hotel General Manager - Hampton Inn & Suites

Hampton Inn and Suites
Sherman Oaks, CA Full Time
POSTED ON 12/16/2025 CLOSED ON 2/16/2026

What are the responsibilities and job description for the Hotel General Manager - Hampton Inn & Suites position at Hampton Inn and Suites?

Purpose of Position: Responsible for the overall profitable management of the property. Alsoresponsible for marketing, establishing community relations, record keeping, employee staffing andtraining, controlling inventory, maintaining the physical plant, as well as, coping with the unexpectedsituations involving guests, employees, and the property.Essential Functions:1. Coordinate and supervise the various departments to ensure an environment in which highstandards of comfort, service, and quality exist for our guest.2. Provide quality service for guests and maintain positive guest relations.3. Implement and maintain a positive marketing and sales program.4. Actively participate in business, community and civic affairs in local area.5. Maintain the physical plant in an attractive and economical manner in compliance with allbrand standards.6. Ensure all reports of revenue, expenses, business volume, personnel, payroll and assets aresubmitted to the Ledgestone office as required.7. Ensure all policies, procedures, federal, state and local laws are adhered to by all employees, inregard to personnel, security, guest relations, safety, etc.8. Maintain an adequate inventory of supplies and achieve budgeted cost controls in breakfastsupplies, linen, guest room supplies, cleaning supplies, chemicals, utilities, telephone costs, etc.9. Ensure personnel development so all subordinate personnel are receiving adequate training,development, motivation and performance review feedback.10. All other duties as assigned.Experience or Training Required1. Associates or Bachelors degree2. Previous AGM or GM experienceQualification Standards1. Ability to be friendly and cheerful; interact easily with strangers.2. Ability to work well in stressful situations, remaining calm and demonstrating good judgmentand self-control in emergency and difficult situations.3. Ability to delegate, give direction and set priorities.4. Ability to work independently with little supervision.5. Ability for strong organizational skills and strong detail orientation.6. Ability to use tact and diplomacy to resolve conflict.7. Grooming must meet property standards.There will be times when you will be asked to perform tasks which are not in the job description ofthe GM for better operation of the hotel. I have read this job description and I understand the jobresponsibilities as outlined. If at any time I have a question about my job requirements, I will consultwith my supervisor.

Salary : $100,000 - $130,000

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