What are the responsibilities and job description for the Breakfast Attendant position at Hampton Inn and Suites/Tru by Hilton?
ChrisBro Hospitality is an award-winning owner/operator of hotels in the Rapid City, SD and Cedar Valley, IA markets. Currently, new hotels are in our pipeline – come start your career with us today!
We are currently seeking experienced and enthusiastic candidates for our Breakfast Attendant position who have a true passion for hospitality!
Everyone enjoys breakfast: vacationing families, road-weary travelers, and guests seeking a good value. And, you understand the importance of helping guests feel cared for and welcome. You also understand the importance of safety, keeping the buffet clean and the food fresh. Guests appreciate the service and your attentive helpfulness. When it’s time to break down the buffet and happy guests are gone, you feel good about your contribution. Make a difference in someone’s day today!
Job Specific
- Food preparation: hot and cold breakfast food and drinks
- Setting up and replenishing all food items
- Cleans and maintains kitchen, equipment, utensils, service and eating areas
- Operates cooking equipment
- Remain highly visible and be readily available for guests at all times
- Take initiative to offer assistance or answer hotel guest's questions
- Close out shift by cleaning and restocking supplies for next day or shift
- Maintains Brand Standards and Health Department requirements
- Be upbeat, friendly, outgoing, understanding, and empathetic at all times.
- Empathetically listen to guest inquiries and provide appropriate responses.
- Maintain confidentiality of all guests and hotel information.
- Maintain complete knowledge at all times of all hotel features/services, hours of operation, room types, numbers, layout, decor, appointments and locations, room rates, special packages and promotions.
- Be familiar and able to offer suggestions on local attractions and businesses.
- Deliver personalized, memorable guest experiences.
- Perform other duties and special projects as assigned by Management.
- Demonstrates working knowledge and team effort in accomplishing additional projects as assigned
Qualifications
Prior customer service skills/experience is a plus, previous hotel experience/education is extremely beneficial; however, your personality, integrity, passion for customer service, determination for career growth and overall attitude are the most important. We are dedicated to thoroughly training & developing our team into hotel leaders through interactive teamwork in a positive work environment!
- Previous hotel and/or customer service experience is strongly preferred.
- Ability to clearly and pleasantly communicate both verbally and in writing in English with guests, management, and co-workers, both in person and by telephone.
- Ability to work cohesively with co-workers both within and outside of your department.
- Previous cashiering experience is preferred.
- Must be able to work a variety of shifts, including weekends and holidays.
- Move, bend, lift, carry, push, pull, and place objects weighing up to 30 pounds without assistance.
- Stand for an extended period or for duration of work shift.
Job Types: Part-time, Full-time
Pay: $13.00 - $14.50 per hour
Benefits:
- 401(k)
- 401(k) matching
- Employee discount
- Paid time off
Experience:
- Food service: 1 year (Preferred)
- Customer service: 1 year (Preferred)
Shift availability:
- Day Shift (Preferred)
Work Location: In person
Salary : $13 - $15