Golf Shop & Outside Operations Associate

Join Our Team at the “New” Glen Kernan Club

The Glen Kernan Club is excited to announce an exceptional career opportunity of Golf Shop & Outside Operations Associate.

Located in the heart of Jacksonville for more than two decades, Glen Kernan Club is entering a bold new era. With a newly redesigned golf course and a stunning clubhouse and resort-style athletic park now open, the “New” Glen Kernan Club blends timeless tradition with modern innovation—delivering an unparalleled private club experience.

As we embark on this exciting new chapter, we’re seeking a passionate and service-driven individual to join our Golf Operations team. This is more than just a career opportunity—it’s a chance to be part of something extraordinary at one of Jacksonville’s most prestigious private clubs.

Pay: $14.00 per hour
Schedule: Part-time (27–29 hours per week)

At Glen Kernan Club, our culture is built on excellence, teamwork, and integrity. We offer a rewarding work environment that promotes professional growth and a healthy work/life balance.

Job title

Golf Shop & Outside Operations Associate 

Reports to

Head Golf Professional

Classification

Hourly, Full Time or Part Time, Nonexempt

Working Hours

According to shift assignment

Job purpose

The Golf Shop and Outside Operations Associate is a hybrid role supporting both retail/guest-service operations inside the Golf Shop and hands-on outside services on the course. The ideal candidate will be comfortable switching between retail and outdoor operational tasks, delivering excellent member and guest service throughout the week.

Golf Shop Duties and Responsibilities

·        Greet members and guests in a friendly, professional manner.

·        Assist with tee time reservations, check-ins, guest inquiries and phone calls.

·        Process sales transactions, merchandise purchases, cart rentals, green fees, etc.

·        Maintain merchandising displays, restock inventory, ensure the shop is clean and organized.

·        Assist with tournament/outings preparation as needed.

·        Perform other duties as assigned.

·        Operate within all guidelines, policies, standards and constraints as established by Hampton Golf.

Outside Operations Duties and Responsibilities

·        Assist with staging golf carts, bag drop, loading/unloading golf bags, and clubs.

·        Ensure golf carts are clean, charged, maintained (as per course standards).

·        Assist with the driving range, practice facilities: set-up, breakdown, pick-up of range balls.

·        Greet and orient members and guests arriving for play; monitor pace of pay and course etiquette.

·        Maintain outside service areas in a clean and organized condition (cart barn, bag rooms, staging).

·        Assist with climatic/weather monitoring and implement safety procedures (e.g., lightning protocols).

·        Support the coordination and smooth operation of tournaments, special events and golf outings.

Qualifications

·        High school diploma or equivalent preferred.

·        Previous experience in customer service or retail preferred; experience in a golf course environment is a plus.

·        Strong interpersonal and communication skills; professional demeanor.

·        Ability to work flexible schedule including early mornings, weekends and holidays as needed.

·        Comfortable working outdoors and performing physical tasks (lifting up to 50 lbs, walking/standing for long periods.

·        Basic familiarity with point-of-sale (POS) systems and scheduling/tee-time software is beneficial.

·        Valid driver’s license.

·        Interest in golf and golf operations preferred

Working conditions

Work is primarily indoors. Potential exposure to sharp and rapid equipment movement, sharp utensils, harmful chemicals and/or being exposed to flying golf balls.

This job description does not imply that the above are the only responsibilities assigned to this position. Employees holding this position will be required to perform any on the job related duties as requested. All requirements are subject to possible modification to reasonably accommodate individuals with a disability.

Physical requirements

Good organizational and verbal skills. Ability to use logical and rational thinking to resolve issues. Ability to perform basic mathematical skills, monitors and develops subordinates, visually monitor the operation areas, write and read member communication.

Must have the ability to perform moderate physical work and may be required to lift up to 50 lbs., up to 30 lbs. frequently. Perform activities such as bending, kneeling, crouching, climbing, reaching, standing, pushing, lifting and grasping for up to 5 hours without sitting. Ability to consistently lift, carry and load adaptive and other sports equipment that may weigh 50 or more pounds, and sustain aerobic activity for 20 consecutive minutes.

Please be advised that all work that requires the use of a ladder more than 8 ft. long must be reviewed by Hampton Golf’s Club Maintenance person. Following an assessment of the situation, a determination will be made as to whether a maintenance team member or subcontractors will perform the necessary maintenance task. No other staff member is authorized to climb to heights exceeding 8 ft. and/or perform such maintenance. In addition, personnel are prohibited from entering facility attics, walking on the roof of buildings and/or from using scaffolding.

Direct reports

None.

This job description includes, but is not limited to, the duties and responsibilities noted above. The essential functions of this job description are not exhaustive and may be supplemented.

Salary : $14