Banquet Server

Job title

Banquet Server

Reports to

Dining Room Manager

Classification

Hourly Full-time, Part-time, Non Exempt 

Working Hours

According to shift assignments

Job purpose

Performs food and drink serving duties at dinners and special events while interacting with guests in a positive, friendly, and efficient manner

Duties and responsibilities

• Set up for events by arranging tablecloths and place settings, positioning table placement and setting up a buffet.
• Carrying plates of food on trays and serving guests.
• Keep glasses filled; remove each round of plates and replenish utensils.
• Perform cleaning tasks and breakdown of service.
• Maintain high standards of safety and cleanliness.
• Adhere to grooming and appearance standards.

Qualifications

• High School diploma or equivalent preferred
• Previous waitress, waiter or banquet server experience required
• Excellent oral communication and listening skills
• Ability to follow directions
• Excellent customer service skills
• A banquet server MUST provide their own uniform which consists of a white tuxedo shirt, black bow tie, black pants, black socks and black shoes (unless otherwise instructed by Dining Room Manager)

Working conditions

Work is primarily indoors with some outdoor exposure.  Potential exposure to sharp and rapid equipment movement, sharp utensils, harmful chemicals and/or being exposed to flying golf balls.

This job description does not imply that the above are the only responsibilities assigned to this position.  Employees holding this position will be required to perform any on the job related duties as requested.  All requirements are subject to possible modification to reasonably accommodate individuals with a disability.

Physical requirements

Good organizational and verbal skills. Ability to use logical and rational thinking to resolve issues. Ability to perform basic mathematical skills, monitors and develops subordinates, visually monitor the operation areas, write and read member communication.

Must have the ability to perform moderate physical work and may be required to lift up 40 lbs. and up to 30 lbs. frequently. Perform activities such as bending, kneeling, crouching, climbing, reaching, standing, pushing, lifting and grasping for up to 5 hours without sitting. 

Please be advised that all work that requires the use of a ladder more than 8 ft. long must be reviewed by Hampton Golf’s Club Maintenance person. Following an assessment of the situation, a determination will be made as to whether a maintenance team member or subcontractors will perform the necessary maintenance task. No other staff member is authorized to climb to heights exceeding 8 ft. and/or perform such maintenance. In addition, personnel are prohibited from entering facility attics, walking on the roof of buildings and/or from using scaffolding. 

Use the following safety precautions when using an 8ft. ladder:

• Correct placement of the ladder. The safest angle for a straight ladder is to ensure it is placed on-fourth the distance from the base to the point of support. “A” frame ladders naturally comply.
• Ensure the ladder is placed on a firm level surface, and do not place the ladder near a doorway.
• Ensure there are non-skid shoes on the ladder.
• If using a medal ladder, be sure that it is not near electrical wires.
• One person on a ladder at one time, and ensure another staff member is holding the ladder in position.
• Never overreach.

Direct reports

None