Quality Assurance Supervisor

This position will be based at our Hampton Farms location in Springfield, MA.

Job Summary

This position is responsible for supervising the quality and food safety activities, as well as participating in quality and food safety initiatives, projects, training, and investigations. Direct reporting to the Quality Manager.

Essential Job Duties

• Assures Quality conformance to specifications and expectations for all products and processes.
• Executes the disposition of held goods (raw, finished, and in process), and communicates with the Quality
• Manager regarding holds, rework, destruction, etc.
• Applies the principles of our Safe Quality Foods (SQF) programs.
• Develops/trains quality team members and other plant personnel in quality awareness, food safety, and other related areas.
• Performs auditing and monitoring of SQF program effectiveness and conformance.
• Performs plant food safety, GMP, and quality audits according to program.
• Reviews and signs quality and food safety documents.
• Investigates and responds to consumer and customer complaints as assigned by Quality Manager.
• Coordinates with the plant QA Manager and corporate FSQA personnel on program development and review, root cause analysis, and software program implementation.
• May perform other duties as required.

Knowledge and Skill Requirements

Ability to communicate effectively and work well with others individually and in team setting. Strong leadership skills are essential. Excellent verbal and written skills. Good problem solving, analytical, & trouble shooting skills required. Ability to work in Microsoft Office efficiently (Word, Excel, PowerPoint, Outlook). Must have or must be capable of acquiring PCQI and SQF Practitioner certification within 3 months of hire.

Education and Experience

A Bachelor’s degree is a science or related field is preferred. Three years’ experience in food manufacturing or a related field is preferred.

Physical Demands

While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; and reach with hands and arms. The employee is required to stand, walk, and talk or hear. The employee is occasionally required to climb to extended heights (inspection) or balance and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 30 pounds. The employee must be able to perform sensory, including taste, on items produced in the plant, which could include multiple allergens.

Work Environment

Typical plant setting for a food manufacturing plant. Periods of cold in winter, heat and humidity in summer. Dust and smoke/steam are common.

Travel Required

Minimal travel required. Must be willing to occasionally travel (estimated once every 3 years) to corporate headquarters in Severn, NC or other plants for training, continuous improvement, or other initiatives.

Benefits

• Health Insurance ~ Employee Assistance (EAP) ~ Teladoc ~ Life Insurance
• Employee Referral Program ~ 401K Match ~ Disability ~ Tuition Assistance (TAP)
• Paid Vacation and Personal Days ~ Vision ~ Paid Holidays ~ Jury Duty Leave
• Dental ~ Bereavement Leave ~ Flexible Spending Account (FSA)

Core Values “Equip” - Environment Quality Understanding Integrity People

Application Process - This job is contingent upon satisfactory completion of reference checks, education verification, pre-employment drug screening, and a criminal history check.

EOE - Equal Opportunity Employer

For Additional Information Visit: www.hamptonfarms.com