Client Growth Coordinator

Client Growth Coordinator – Full Time

Location: Tampa, FL (Remote)

Hours: Full Time

Compensation: Base salary performance-based commission

• Expect OTE (On-Target Earnings) to be $55k-$65k

Position Summary

The Client Growth Coordinator is responsible for generating, nurturing, and growing client relationships through a blend of inbound response, strategic outbound outreach, conference networking, and account development. This role requires strong interpersonal skills, brand storytelling ability, and a proactive approach to opportunity creation. You will serve as the bridge between our marketing, sales, and account management efforts, ensuring our clients feel valued and engaged at every stage.

Key Responsibilities

Business Development & Outreach

• Execute a structured outreach plan targeting high-value industries and accounts
• Engage in thoughtful, brand-aligned conversations via phone, email, and LinkedIn
• Conduct discovery calls to uncover client needs and position Hampton Chocolate Factory as the premier gifting partner
• Follow up with leads from events, conferences, and campaigns within 24 hours

Account Growth & Retention

• Build long-term relationships with key accounts, ensuring ongoing engagement
• Identify and act on upsell, cross-sell, and referral opportunities
• Develop client-specific gifting strategies in collaboration with marketing and creative teams

Brand Representation

• Attend select conferences, trade shows, and client meetings as the face of Hampton Chocolate Factory
• Represent the brand’s premium positioning and luxury gifting expertise in every interaction

Collaboration & Reporting

• Partner with marketing on outreach campaigns, follow-up sequences, and creative proposals
• Maintain clean, accurate CRM data (Pipedrive) and track progress against KPIs
• Provide leadership with regular insights on client needs, market trends, and sales opportunities

Key Qualifications

• 3 years in business development, account management, or sales in a premium/luxury brand environment (corporate gifting or specialty food experience a plus)
• Proven track record of meeting or exceeding sales and relationship growth goals
• Exceptional communication and storytelling skills
• High comfort level engaging C-level executives and decision-makers
• Strong organizational skills with meticulous attention to follow-up and details
• Proficiency in CRM platforms (Pipedrive preferred) and modern sales tools (Clay.ai, Instantly.ai, LinkedIn Sales Navigator)

If you want to put your name at the top of the list, email me austin@hamptonchocolatefactory.com

REQUIREMENTS

At the Hampton Chocolate Factory, we create unforgettable gifting experiences for some of the nation’s most respected brands and organizations. Our chocolates are more than gifts — they’re tools for building relationships, celebrating partnerships, and creating moments that last. We are looking for a Client Growth Coordinator who can combine the drive of a sales professional with the finesse of a brand ambassador. This is not a transactional role — it’s about cultivating long-lasting and meaningful relationships, opening doors with decision-makers, and becoming a trusted partner to our clients.