Hotel General Manager

Position Summary
The General Manager (GM) is responsible for the overall operations and success of the hotel, ensuring profitability, exceptional guest service, and high team performance. This leadership role requires balancing day-to-day operations with strategic planning to achieve the hotel's financial and customer satisfaction goals.

Key Responsibilities

• Operational Leadership: Oversee all departments, including front desk, housekeeping, maintenance, and food service, ensuring smooth and efficient daily operations.
• Financial Management: Develop and manage budgets, monitor financial performance, and implement cost-control measures.
• Guest Experience: Ensure guest satisfaction by maintaining service quality, addressing complaints, and continuously improving service standards.
• Team Management: Recruit, train, and develop team members, fostering a positive work culture. Conduct regular performance evaluations and provide ongoing coaching.
• Sales and Marketing: Work closely with the sales team to develop and implement strategies to maximize room occupancy and revenue. Participate in local business and community events to promote the hotel.
• Compliance and Safety: Ensure all hotel operations comply with company policies, brand standards, and local regulations, including health and safety guidelines.
• Property Maintenance: Oversee property upkeep and improvements, ensuring that all facilities meet brand standards and are well-maintained.

Qualifications

• Minimum of 3-5 years of hotel management experience, preferably within the Hilton brand.
• Strong leadership and team-building skills.
• Proven track record in achieving financial targets and improving guest satisfaction.
• Excellent communication, organizational, and problem-solving abilities.
• Proficiency in hotel management software and financial systems.
• Ability to work flexible hours, including weekends and holidays.

Compensation and Benefits

• Competitive salary
• Performance-based bonuses.
• Paid time off and professional development opportunities.

This position is ideal for a dynamic and experienced hospitality professional who thrives in a fast-paced environment and is committed to delivering excellence in all aspects of hotel management.

Job Type: Full-time

Pay: $65,000.00 - $70,000.00 per year

Benefits:

• Employee discount
• Paid time off

Schedule:

• Day shift
• Evening shift
• Monday to Friday
• Weekends as needed

Experience:

• Hotel General Manager: 3 years (Required)
• Hilton: 2 years (Required)

Ability to Commute:

• Westminster, CO 80030 (Required)

Work Location: In person

Salary : $65,000 - $70,000