What are the responsibilities and job description for the Front Desk Agent position at Hampton by Hilton Ashland KY?
3pm to 11pm 5 days per week Monday-Friday
Greeting guests upon their arrival and providing a hospitable welcome
- Recording client information in the company’s guest book or internal database and directing them to their designated rooms
- Receiving calls, conducting room reservations, and verifying existing bookings
- Organizing transportation services and making restaurant reservations for guests upon request
- Processing customer payments and presenting them with the bill upon check-out
- Assisting guests who request additional services including catering, wedding bookings, and retreat activities
- Keeping the front desk and Lobby neat, orderly, and sanitized at all times
- Make fresh Coffee @ 6pm
Job Type: Part-time
Pay: $9.00 per hour
Benefits:
- 401(k)
- Employee discount
Work Location: In person
Benefits:
Employee Discounts, Job Training, Vacation & Paid Time Off