What are the responsibilities and job description for the Receptionist position at Hampden Post Acute?
ReceptionistJob Summary:Hampden Post Acute, a skilled nursing and assisted living facility, is seeking a friendly and organized Receptionist to join our team in Wilbraham, Massachusetts. As the first point of contact for our patients, families, and visitors, you will play a vital role in creating a warm and welcoming environment. If you have a passion for providing exceptional customer service and are looking for a dynamic and rewarding career, we encourage you to apply.Responsibilities:• Greet patients, families, and visitors in a professional and courteous manner, answering phone calls and responding to inquiries• Manage incoming and outgoing mail, packages, and faxes• Maintain accurate and up-to-date records and reports, including scheduling and appointment management• Coordinate and facilitate the flow of information between departments and staff members• Provide administrative support to the facility's management team as needed• Perform various administrative tasks, including data entry, filing, and typing• Assist with special projects and events as assignedRequirements:High school diploma or equivalent required0 years of experience in a healthcare or administrative settingExcellent communication, organizational, and interpersonal skillsAbility to maintain confidentiality and handle sensitive informationProficiency in Microsoft Office and electronic medical records (EMRs)Availability to work a full-time schedule, including weekends and holidays as neededWhat We Offer:Competitive compensation package (salary to be determined)Comprehensive benefits package (benefits to be determined)Opportunities for professional growth and developmentCollaborative and supportive work environmentHow to Apply:If you are a motivated and detail-oriented individual who is passionate about providing exceptional customer service, we encourage you to apply for this exciting opportunity. Please submit your application to join our team and help us deliver exceptional care and service to our patients and families.