What are the responsibilities and job description for the Training Manager position at Hammond Lumber Company?
Description
Hammond Lumber Company, recognized as one of the 2025 Best Places to Work in Maine, is seeking a Full-Time Training Manager to lead employee development initiatives across our Belgrade location and branch network.
This leadership role is responsible for designing, implementing, and managing training programs that support operational excellence, employee onboarding, and continuous learning. The Training Manager will oversee the delivery of software and procedural training, mentor trainers and employees, and collaborate with department leaders to align training with business goals.
Key Responsibilities
Hammond Lumber Company, recognized as one of the 2025 Best Places to Work in Maine, is seeking a Full-Time Training Manager to lead employee development initiatives across our Belgrade location and branch network.
This leadership role is responsible for designing, implementing, and managing training programs that support operational excellence, employee onboarding, and continuous learning. The Training Manager will oversee the delivery of software and procedural training, mentor trainers and employees, and collaborate with department leaders to align training with business goals.
Key Responsibilities
- Lead the development and execution of training strategies for administrative, sales, yard, and operational teams, with a focus on BisTrack and other core systems.
- Manage trainers and training staff, ensuring consistent delivery and coaching across locations.
- Evaluate training effectiveness through performance metrics, feedback loops, and continuous improvement initiatives.
- Partner department managers to align training plans with onboarding, performance management, and career development goals.
- Oversee the Learning Management System (LMS), including content development, administration, and reporting.
- Drive process improvement by identifying operational inefficiencies and collaborating on system enhancements and upgrades.
- Support cross-branch training coordination, including travel to branch locations to ensure consistency and quality.
- Maintain and update training documentation, policies, and procedures.
- Provide hands-on support and coverage in administrative and sales functions when needed.
- Medical Insurance & Prescription Drug Plan
- Dental Insurance
- Flexible Spending Account
- Health Savings Account
- Employee Purchase Discount
- 401(k) Plan
- Discretionary Bonuses
- Paid Holidays
- Paid Time Off
- Volunteer Time Off
- Group Life and Accidental Death & Dismemberment Insurance
- Short Term Disability Insurance
- EAP and Work Life Plan
- Paid Parental Leave
- Employee Outings
- Employee Charge Accounts
- Proven experience in training program management, facilitation, and coaching.
- Strong understanding of adult learning principles and instructional design.
- Excellent leadership, communication, and interpersonal skills.
- Ability to manage multiple priorities in a fast-paced, team-oriented environment.
- Proficiency in Microsoft Office and familiarity with retail systems (BisTrack experience preferred).
- Background in retail sales, customer service, or operations.
- Willingness to travel to branch locations as needed.