What are the responsibilities and job description for the Front of House Team Member position at Hamlet of Rensselaerville?
Front of House Team
Hamlet at Union Hall | Rensselaerville, NY
Bartender Server Backserver Food Runner
WHY WE EXIST
We believe every community deserves a place where people naturally gather — to celebrate, reconnect, slow down, and feel known. We also believe some places are worth planning a trip around. Our ambition is for Hamlet to become the beating heart of Rensselaerville — a gathering place for thoughtful seasonal food, genuine hospitality, and the rural idyll that’s becoming increasingly rare. This is the first chapter of Union Hall, a restored historic landmark that will grow into a collection of hospitality experiences. We’re honored to help write its next chapter and build something that will serve this community for generations.
WHAT WE DELIVER
Welcome — Every guest should feel expected.
Care — We notice the details that make people feel seen, comfortable, and genuinely cared for.
Craft — Everything communicates. Our food, cocktails, conversations, timing, and environment all shape the guest experience. Excellence lives in the details.
Ownership — Every shift is ours to shape. We take initiative, hold ourselves to a high standard, and contribute to a restaurant we’re proud to build together.
THE ROLE
We’re looking for bartenders, servers, backservers, and food runners who want to help build something from the very beginning. The food, drinks, and destination bring people in. Hospitality is what brings them back. If that idea excites you, you’ll probably enjoy working here.
OUR FOOD
In the kitchen, our food is simple, seasonal, flavorful, and skillfully prepared — never overwrought or performative. Made with care and intention.
OUR BAR
The bar at Hamlet is a full dining bar where guests come to eat, drink, gather, and linger. Our beverage program values balance, seasonality, craftsmanship, and discovery, highlighting thoughtful producers, distinctive bottles, exceptional non-alcoholic offerings, and timeless classics.
WHAT YOU’LL DO
Every Front of House team member:
- Deliver genuine, conversational hospitality to every guest
- Know our food and beverage menus with confidence and guide guests across both
- Collaborate across the dining room and kitchen to create seamless experiences
- Maintain a clean, organized, welcoming space before, during, and after service
- Learn and share the stories behind our food, drinks, producers, and community
Bartenders also:
- Prepare cocktails with precision and consistency
- Guide guests through our beverage program with warmth and knowledge
- Assist with batching, bar prep, inventory, opening, and closing
Servers also:
- Guide the complete guest experience from welcome to farewell
- Coordinate timing and communication between guests and the kitchen
Backservers & Food Runners also:
- Support servers and bartenders through timely, accurate delivery of food and beverages
- Assist with resets, stocking, and keeping service flowing smoothly
WHO YOU ARE
You might be right for Hamlet if you:
- Naturally take care of people and notice small details
- Stay calm and positive during busy service
- Communicate clearly and enjoy being part of a team
- Respect systems, consistency, and continuous learning
- Take pride in your work
- Are excited to help build something new and meaningful
PRACTICAL DETAILS
Competitive hourly pay tips (based on experience and role; details shared during the interview process). Evening and weekend shifts, with opportunities to support private events. Paid training and ongoing education. Flexible start date. Relevant experience is preferred, but character and cultural fit matter most. Must be eligible to work in the U.S. Bartenders and servers serving alcohol must meet New York State age requirements.
Pay: $25.00 - $55.00 per hour
Benefits:
- Employee discount
- Flexible schedule
- Paid training
Work Location: In person
Salary : $25 - $55