What are the responsibilities and job description for the Field Service Technician - Electrical Installation position at Hamilton Storage?
Hamilton Storage provides automation solutions to customers in life science and clinical research. The company develops modular, scalable systems that automate sample storage, management, and processing. Hamilton provides all the benefits of advanced automation without the complexity associated with installing, operating, and maintaining large-scale custom systems. Acquired in 2007, Hamilton Storage is headquartered in Franklin, Massachusetts, USA with R&D facilities co-existing in both Franklin, MA and Bonaduz, Switzerland. The decentralized R&D organization benefits both production and marketing and allows Hamilton to stay close to the local markets and respond quickly to market needs.
- Prepare electrical documents, hardware, and systems for shipment.
- Perform a variety of mechanical, electromechanical, and electrical assembly while onsite during the installation phase.
- Perform on-site installation and termination of cable assemblies via schematics and drawings.
- Troubleshoot wiring and mechanical items.
- Assist team members with the integration of modules.
- Perform initial power on inspections, testing, and checks.
- Test and validate functional performance of systems and subassemblies at ambient and - 20°C.
- Demonstrate and communicate the work performed onsite such that the next team can come in and start the commissioning phase.
- Point person for third parties while onsite parties
- Perform corrections and repairs
- Provide feedback to Hamilton HQ on recommendations for system reliability improvements
- Utilize a variety of electronic and/or mechanical test equipment
- Complete and submit paperwork & expenses in a timely manner
- Interface with cross-functional work teams such as R&D, Customer Service, Product Management, Manufacturing, and Sales
- Follow company's ISO and Health & Safety procedures
- Manage and complete all work in accordance with the planned project schedule.
- Comfortable in confined spaces while still being aware of the environment.
- Comfortable working around live and wired systems.
- Comfortable working in cold environments, -20c environment, -80c components.
- Able to read schematics and assembly drawings.
- Understanding systems as it relates to Mechanical, electrical, sensors, motors, power distribution, configurations, backups, etc.
- Excellent communication skills, which are appropriate for a customer facing role.
- Able to make decisions and act for customers based on knowledge and experience.
- 50% travel. Must be able to travel frequently and be flexible, subject to business requirements.
- Willingness to work additional hours and the flexibility to work overtime as and when required.
- Position requires exerting up to 50 pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects. Sedentary work involves sitting most of the time.
- Must be able to work under pressure without compromise.
- Must be able to work independently with limited direction as well as in a team.
- Associates degree or equivalent professional experience-based knowledge or certification. A degree or working towards a degree is an advantage.
- Experience in automation or similar is essential.
- Experience working with customers in the life science/clinical/pharmaceutical field would be an advantage.
- Diverse portfolio of exciting and innovative design projects.
- Tremendous opportunities for professional growth.
- Commitment to sustainable design.
- Competitive Compensation.
- Excellent Benefit Package includes medical, dental, vision insurance, paid vacation time, paid sick time, disability insurance, 401k, tuition reimbursement and much more.
- Drug free workplace.