Plumbing Service Manager

Company Name

Overview

Hamilton Plumbing , Heating, A/C, Rooter/ American Residential Services (ARS) is the nation’s largest provider of residential HVAC, plumbing, and electrical services, employing over 7,000 professionals nationwide. With more than 45 years of experience, ARS delivers trusted home services and industry-leading solutions to homeowners and businesses across the country.

We are seeking an experienced Plumbing Service Manager to lead our plumbing service department, manage field teams, and oversee the installation, repair, and service of residential and commercial plumbing systems.

What We Offer

• Insurance available after 31 days of employment

• Low-cost medical insurance options starting at ~$5/week

• Dental and vision insurance options

• Take-home company truck / fuel / maintenance covered

• Health Savings Account (HSA) or Flexible Spending Account (FSA)

• 401(k) with company match

• Paid time off and holiday pay

• Company-paid life insurance

• Career advancement opportunities within a national service organization

Responsibilities

As a Plumbing Service Manager, you will oversee daily operations for the plumbing service department and lead a team of plumbing technicians to deliver high-quality service.

• Lead, manage, and develop the plumbing service team, including hiring, training, scheduling, and performance management

• Oversee installation, repair, and maintenance of residential and commercial plumbing systems

• Coordinate with homeowners, inspectors, and project managers to ensure successful job completion

• Manage department workload, staffing levels, and scheduling to meet production goals

• Monitor labor costs, materials, and equipment usage to maintain profitability and margin targets

• Provide estimates, review proposals, and support sales efforts for plumbing services

• Ensure compliance with local plumbing codes, safety regulations, and company policies

• Conduct job site visits and quality inspections to ensure workmanship standards are met

• Maintain inventory, tools, vehicles, and materials needed for plumbing operations

• Generate reports on departmental performance, production metrics, and service quality

• Support dispatch operations to ensure proper technician assignments and service efficiency

• Provide ongoing coaching and development for plumbing technicians

Qualifications

What You’ll Bring

• 5 years of journeyman-level plumbing experience or equivalent field experience

• Prior experience supervising or managing plumbing service teams required

• Strong knowledge of plumbing systems, installation, and repair practices

• Understanding of local and national plumbing codes

• Valid driver’s license with a clean driving record

• Strong leadership, organizational, communication, and problem-solving skills

• Ability to manage operations, staff, and budgets effectively

For questions about the role, you may contact our recruiting team at 832-846-6383

*This posting provides details on potential compensation ranges and possibilities. These amounts are not guaranteed and should in no way be construed as an offer. *Sign-On Bonuses only available for roles that have them advertised; amounts are depending on experience and will be paid out according to an offer letter addendum. American Residential Services is an Equal Opportunity Employer. We do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other protected characteristics. For more information about how we collect and use personal information, see our privacy policy here: https://www.ars.com/privacy-policy.

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