What are the responsibilities and job description for the Veteran Benefits Specialist position at Hamilton Organization?
Remote Client Support Representative – Entry Level
Are you ready to launch a rewarding career with the flexibility to work remotely, the freedom to manage your schedule, and the opportunity to grow? We’re hiring Remote Client Support Representatives to join our team of service-focused professionals and help deliver exceptional support to individuals and families across the country.
Whether you're starting your career or looking for a fresh start, this entry-level position offers comprehensive training, mentorship, and a supportive environment designed to help you succeed.
Position Summary
As a Remote Client Support Representative, you will assist clients in understanding their benefits and making informed decisions—while working from the comfort of your home. This role is ideal for individuals who are motivated, reliable, and passionate about helping others.
Key Responsibilities
Serve as the first point of contact for clients via phone, email, and virtual platforms
Clearly explain available life and health benefit options in a professional, approachable manner
Maintain accurate and organized documentation of client communications
Follow up to ensure high-quality service and client satisfaction
Collaborate with a remote team and engage in ongoing training and development
Qualifications
Strong written and verbal communication skills
Ability to manage time effectively and work independently in a remote environment
Basic computer proficiency and willingness to learn new systems
A positive attitude and a genuine desire to help people
Previous customer service experience is helpful but not required
What We Offer
Fully remote work environment
Flexible scheduling options
Professional training and continuous development
Collaborative and inclusive team culture
Long-term growth opportunities within the organization
This is more than just a job—it’s a path toward meaningful work, professional development, and career advancement. If you're ready to bring your skills and enthusiasm to a mission-driven team, we encourage you to apply today.