PROGRAM DIRECTOR

Position Summary:Under the sponsorship of Hamilton-Madison House, Smith Senior Services NORC (Naturally Occurring Retirement Community) is a partnership of social service provider, the housing partner (NYCHA - Alfred E. Smith Houses), a health care partner, and the seniors. Beyond these core partners, the NORC brings together community resources, develops, maintains and expands partnerships to provide the supportive environment and services allowing those residing in the complex, age 60 and over, to be able to age in place and remain active and engaged members of the community for as long as possible. The Director oversees all aspects of the organization, ensuring that it is operating efficiently and effectively to meet mission and goals. The Director leads and represents the organization, working closely with the sponsor, housing management, elected officials, funding sources, community partners, clients and the public. He/she ensures that all involved are aligned with the organization’s mission, vision and are working together to successfully achieve strategic objectives and contractual goals. This position reports to the Assistant Executive Director for Older Adults and Community Services.Minimum Qualifications: Graduate of an accredited college or university with a Master’s Degree required; MSW or LMSW preferred but social science field with relevant experience is also acceptableStrong commitment to mission of Alfred E. Smith Houses NORCExperience in nonprofit management; previous Director experience desirableNonjudgmental, socially perceptive, empathic and a good listenerSensitivity to and understanding of the needs of the elderly. Prior experience working with older adults desirableDemonstrated knowledge of social theories, practices, guidelines and core competencies of social work professionHighly organized and detail oriented; able to plan, manage and successfully complete multiple concurrent projects, frequently with short deadlinesAbility to handle complex and difficult situations in a professional manner. Demonstrated ability to conduct one’s self in a calm and professional demeanor when dealing with the public and/or with difficult situationsAbility to develop collaborative relationships with designated community groupsExcellent verbal and written communication skillsExcellent computer skills required including experience with data management systems, grant management systems and willingness to learn other programs as required. Experience with Peerplace, Aging Remote Access, Grants Gateway desirableUnderstanding and appreciation of the role of race, religion, ethnicity, sexual preference and individual values as it relates to serving clients and their families. Commitment to diversity and ability to work with diverse population of seniors, volunteers and staffSupervisory experienceBilingual Asian language or Spanish desirableResponsibilities: ProgramDevelop, implement and ensure success of program activities and services in accordance with contractual obligations; ensure that annual contractual goals, assessments, required number of service units are attained as well as case notes and units adhere to guidelines and standards of contracting agencies, funding sources and professional standards Oversee successful implementation and completion of evidence-based programs in coordination with funding source(s) and as required by funding contract(s)Oversee successful health indicator program implementation in coordination with funding source(s) and as required by funding contract(s)Implement programs and activities to actively foster communication and cooperation among diverse groups in communityCreate a culture of cooperation, transparency and communication throughout the organizationSupervisionRecruit, train and supervise qualified and competent professional and administrative staff to provide the services indicated by community needs assessment(s) and requirements of the funding source(s)Ensure that staff are adhering to all Standards and Guidelines of the contracting funding source(s)Provide professional individual supervision and guidance to MSW-level social work staff and interns who provide case management, case assistance, health care management and health care assistance servicesFoster interdisciplinary collaboration and oversee development and implementation of a care plan for all case management/healthcare management clients as required by the funding source(s)Lead interdisciplinary group case conferences; approve and/or adjust care plans developed by professional staffEnsure compliance with all professional and ethical standards of the social work and health care professionsProvide annual employee evaluations and opportunities for staff development, growth and recognitionWork with supervisees to develop individual and group goals to ensure contractual obligations are individually and collectively achieved; oversee progress toward achieving goals and intervene in a timely manner to make adjustments when indicated to ensure that goals are achievedProvide general oversight and supervision of volunteer programCommunity Outreach and partnerships/CollaborationsResponsible for the enhancement of Smith NORC’s image; maintaining and expanding existing community partnerships by being active and visible in the community and working closely with other professional, civic and private organizationsDevelop, maintain and expand positive relationships with key stakeholders and community partners to support mission of the organization and requirements of the funding source(s)Develop and oversee outreach plan including production of outreach materials (i.e., newsletter, newspaper articles, brochures, flyers, etc.)Organize and lead Partnership meetings, Senior Advisory Committee meetings, etc.Work with NYCHA to address facility needs and to ensure a functional setting for operations Contract and Fiscal ManagementResponsible for successful management of contracts, grants and other funding sources, coordinating with accounting department, funding source and Board as indicated; ensures deadlines are metWork with accounting department to ensure timely submission of required invoices, documentation, progress reports, tax filings, etc., as required by contracting/funding sources, etc.Responsible for fiscal management that generally anticipates operating within the approved budget, ensures maximum resource utilization and maintenance of organization in a positive financial positionResponsible for completing grant applications and developing other resources necessary to support Smith NORC’s missionCompensation: $77,250/Annual Salary Hours: Monday to Friday, 9:00AM to 5:00PM, 35 hours per week Excellent benefits including medical, dental, and vision insurance, 15 vacation days, 12 sick days, 3 personal days, and 12 paid agency-wide holidays annually. Hamilton-Madison House is an Equal Opportunity Employer

Salary : $77,250