What are the responsibilities and job description for the Runner position at Hamilton Hotel Washington, D.C.?
Essential Functions
We are looking to hire the most highly qualified people and provide a competitive benefits package which include:
We are a drug free workplace. Pre-employment background assessment required.
Due to the volume of applicants, we are unable to respond to all applicants. We respectfully request No Phone Calls Please.
- Deliver food orders from the kitchen to the appropriate guest table promptly and accurately.
- Verify food presentation, temperature, garnishes, and order accuracy prior to delivery.
- Communicate with servers and culinary team regarding special requests, allergies, modifications, or other guest needs.
- Assist servers in providing efficient and attentive service throughout the meal.
- Maintain awareness of tables and anticipate guest and service needs.
- Clear and reset tables as needed while maintaining a clean and polished restaurant environment.
- Assist with setting tables and rearranging tables to accommodate larger parties.
- Maintain consistent restaurant presentation and cleanliness throughout the shift.
- Restock plates, silverware, glassware, service supplies, and other items to established par levels.
- Assist with opening and closing side work as assigned.
- Work collaboratively with servers, bussers, cooks, bartenders, and management to ensure smooth service.
- Respond to guest questions and requests in a professional and courteous manner, involving management or the appropriate team member when necessary.
- Follow all departmental policies and procedures.
- Follow all safety and sanitation policies and procedures.
- Maintain a professional appearance and demeanor consistent with luxury hospitality standards.
- Perform other duties as assigned.
- High school diploma or equivalent; or relevant hospitality experience.
- Previous restaurant, hotel, or hospitality experience preferred.
- Experience in a high-volume, luxury restaurant or hotel environment is a plus.
- Experience providing exceptional customer service in a fast-paced environment.
- Positive attitude and ability to work effectively under pressure as part of a team.
- Strong attention to detail and ability to prioritize multiple tasks.
- Highly responsible and reliable.
- Ability to remain calm, courteous, and professional at all times.
- Eager to learn and grow within the restaurant.
- Must meet the minimum age requirement of the jurisdiction.
- Must be flexible to work all shifts, including mornings, weekends, and holidays.
- Ability to stand and walk throughout the shift.
- Frequent lifting and carrying of trays, plates, and service items.
- Ability to bend, kneel, push, and pull.
- Ability to safely carry food and service items throughout the restaurant.
- Ability to work efficiently for extended periods in a fast-paced environment.
- Frequently standing up, bending, climbing, kneeling, and moving about the facility.
- Carrying, lifting or pulling items weighing up to 50 pounds.
- Will be required to work a flexible schedule including evenings, weekends, and holidays.
We are looking to hire the most highly qualified people and provide a competitive benefits package which include:
- Paid Parental Leave
- Health Insurance
- Dental Insurance
- Vision Insurance
- Vacation, Sick and Holiday Pay
- Company Basic Life Insurance
- Company paid Accidental Death & Dismemberment
- Company paid Short Term Disability
- Company paid Long term Disability
- 401k Retirement Plan
We are a drug free workplace. Pre-employment background assessment required.
Due to the volume of applicants, we are unable to respond to all applicants. We respectfully request No Phone Calls Please.