What are the responsibilities and job description for the Assistant Director position at Hamilton Heights Child Development Center?
Assistant Director
Hamilton Heights Child Development Center (HHCDC)
Leadership | Human Resources | Employee Relations | Early Childhood Education
About Hamilton Heights Child Development Center
At Hamilton Heights Child Development Center, we believe that great childcare starts with great people.
Our culture is built on positivity, teamwork, accountability, and genuine care for one another. We are more than a childcare center—we are a family-oriented organization committed to supporting children, families, and the educators who make our mission possible every day.
We are seeking an exceptional Assistant Director who is passionate about supporting employees, building strong workplace culture, and helping teams thrive.
This is not a traditional childcare management position. While operational leadership is important, our highest priority is finding a leader with strong experience in Human Resources, employee relations, staff coaching, employee engagement, conflict resolution, and culture development.
The ideal candidate understands that when employees feel supported, valued, and empowered, children receive the highest quality care and education.
Why You'll Love Working Here
- Supportive, family-like leadership team
- Positive and collaborative workplace culture
- Leadership development and advancement opportunities
- Ongoing professional growth and training
- A workplace where your ideas and initiative are valued
- The opportunity to make a meaningful impact on children, families, and staff
- A growing organization committed to excellence
Position Summary
The Assistant Director serves as a key leader within the center and plays a vital role in employee support, team development, center operations, and family relationships.
This position is responsible for helping create a workplace where employees feel valued, engaged, supported, and successful while ensuring the center operates efficiently and maintains the highest standards of quality and compliance.
The successful candidate will be a strong relationship-builder who can coach employees, navigate challenging situations with professionalism and empathy, and help foster a positive, high-performing culture.
Essential Responsibilities
Human Resources & Employee Relations
- Support employees through workplace challenges, professional development, and daily successes
- Foster employee engagement, morale, and retention
- Build positive relationships with team members across all departments
- Assist with recruitment, interviewing, onboarding, and staff retention efforts
- Help employees navigate workplace stress and challenges effectively
- Facilitate coaching conversations and performance improvement discussions
- Support conflict resolution and employee relations initiatives
- Champion employee well-being and workplace culture
Leadership & Team Development
- Lead and supervise daily center operations
- Coach, mentor, and develop teaching staff
- Conduct classroom observations and provide constructive feedback
- Facilitate staff development and training opportunities
- Promote accountability, teamwork, and professional excellence
- Support center-wide goals related to quality, enrollment, and performance
Family & Community Relationships
- Build strong, professional relationships with families
- Communicate HHCDC's philosophy, programs, and expectations effectively
- Serve as a trusted problem solver for parents and staff
- Maintain a welcoming, positive environment for children and families
Operations & Compliance
- Ensure compliance with state licensing regulations and HHCDC policies
- Maintain required administrative records and documentation
- Support scheduling, staffing, and operational efficiency
- Assist with continuous quality improvement initiatives
- Identify challenges and implement effective solutions
Qualifications
Required
- Minimum 3 years of leadership, management, or supervisory experience
- Strong experience supporting, coaching, and developing employees
- Excellent communication and interpersonal skills
- Ability to build trust and maintain positive professional relationships
- Strong organizational and problem-solving skills
- Ability to manage multiple priorities in a fast-paced environment
- Proficiency with technology and administrative systems
- Ability to pass all required background checks
- CPR/First Aid Certification or willingness to obtain
Highly Preferred
- Human Resources experience
- Employee Relations experience
- Staff Development and Coaching experience
- Employee Engagement and Retention experience
- Conflict Resolution experience
- Organizational Culture Development experience
- Childcare, education, nonprofit, healthcare, or human services leadership experience
- Early Childhood Education leadership experience
Who Will Thrive in This Role?
You may be a great fit if you:
- Love helping people succeed
- Enjoy mentoring and developing employees
- Are energized by building positive workplace culture
- Can balance accountability with compassion
- Remain calm and solution-focused during challenging situations
- Believe strong relationships are the foundation of great leadership
- Bring positive energy and professionalism to every interaction
Our Core Values
❤️ Each child's well-being is our #1 priority
🏡 We can count on each other... like family
☀️ Positive energy spreads here
⭐ We're the best—and we work hard to get even better
🎉 PLAY!
Join the HHCDC Leadership Team
If you're passionate about employee support, workplace culture, leadership development, and helping both children and educators thrive, we'd love to meet you.
Join a growing organization where leadership matters, culture matters, and people come first.
Apply today and help us build the kind of workplace where great educators love to work and children love to learn.