Hearing Officer (Administrative Hearing Officer) (4843-12)

Highly Competitive Employee Benefits Package and Generous Paid Time Off

Be part of our Team! We are committed to providing equal employment opportunities in all employment practices. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, citizenship status, marital status, age, disability, genetic information, protected veteran status, gender identity or expression, sexual orientation or any other characteristic protected by law. We are a second-chance employer and a recovery friendly workplace.

11 Paid Holidays, Immediately Begin with 40 hours Paid Vacation if No Prior Service.

Ohio Public Employee Retirement System which includes 14% Employer Contribution AND a defined benefit option.

Highly Competitive and Comprehensive Benefits Package: Medical, HRA, Dental, Vision, Employer-Paid Life Insurance, Long-Term Disability, Tuition Reimbursement, Paid Parental Leave, Public Service Loan Forgiveness Eligibility, Commuter Stipend or Free On-Site Parking, Wellness Incentives, robust Employee Assistance Program, access to Free Medical and Rx through Marathon Health, plus expansive Behavioral and Mental Health Resources, and More!

DEADLINE TO APPLY: 7/8/2026

WORK LOCATION:

Job & Family Services

1701 Patricia McCollum Way

Cincinnati, OH 45237

WORK HOURS: 40 hours/week

(Potential for Hybrid Remote Work Schedule)

HOURLY SALARY: $54,680 annually

NOTE: Applicants for positions with Hamilton County Job and Family Services are subject to background screening in accordance with the document: "Offenses that May Disqualify Candidates for Employment." Convictions from this list may disqualify a candidate for employment with HCJFS.

Applicants for Children’s Services positions cannot provide foster care for children in the custody of Hamilton County.

REQUIREMENTS (EDUCATION, EXPERIENCE, LICENSURE, CERTIFICATION):

• 24 months training or experience in Child Support state and/or federal rules, regulations & law
• 12 months training or experience involving writing business correspondence or preparation of reports
• 100 hours training and/or experience in interviewing
• 100 hours training or 1-month experience in public relations or equivalent
• Upon employment must be eligible to obtain Notary Public for the State of Ohio in accordance with Ohio Revised Code Section 3111.53 and Ohio Administrative Code Section 5101:12-30-25. Maintain Administrative Hearing Officer accreditation by completing 10 hours of annual administrative hearing officer training sponsored by the Ohio CSEA Directors’ Association for new hires; then 8 hours every year thereafter
  
  
  

JOB DUTIES (SUMMARY):

• Employee shall establish administrative paternities by processing 98% of cases assigned within 45 days.
• Employee shall issue hearing reports within 5 days on 98% of administrative modification hearings scheduled.
• Employee shall establish support orders by processing 98% of cases assigned within 35 days of being received.
• Employee shall collaborate with their team leader, information systems, quality assurance and others as necessary to enhance data collection analysis, and report initiatives within the administrative hearing program area. This includes but is not limited to, establishing reasonable expectancies for worked performed within the hearing unit, providing input of how data should be collected and reported and establishing more refined major work objectives for future evaluation periods.
• Attends conferences and training.
• Performs other related duties as assigned.
  
  
  

KNOWLEDGE, SKILLS AND ABILITIES: (*Indicates can be developed after employment)

Knowledge of: public relations; human relations; agency policies and procedures (child support regulations) *; interviewing; law (child support law)

Ability to: define problems, collect data, establish facts and draw valid conclusions; prepare meaningful, concise and accurate reports; gather, collate and classify information about data, people or things; handle sensitive inquiries from and contacts with officials and general public

Skill in: operating agency networked personal computer, software and program operating systems. *

ESSENTIAL JOB FACTORS:

• Must undergo a background check via the Ohio Bureau of Criminal Identification and Investigation (BCI). Must have a car, valid driver’s license issued by the state of residency and required auto liability insurance.
  
  
  

BACKGROUND CHECKS REQUIRED:

Background checks consistent with requirements in OAC 5101:2-5-09 must be completed at employment and every ten years following, including but not limited to the following systems:

• State Automated Child Welfare Information System (SACWIS)
• State Child/Abuse Neglect Central Registry Check for any state in which the applicant resided within the last five years
• Ohio Bureau of Criminal Identification Investigation (BCI)
• FBI
• National Sex Offender Public website (WWW.NSOPW.Gov) Code 5101:2-5-09 must be conducted for each prospective employee