What are the responsibilities and job description for the Director of MSP Sales position at Hamilton Barnes 🌳?
We are seeking an experienced, high-performing Director of MSP Sales to lead and expand our Managed Services Provider (MSP) sales initiatives. This leader will be responsible for driving growth in IT Managed Services, fostering strategic partnerships, and expanding adoption of NICE CXone and other cloud-based customer experience solutions.
Benefits of this Role
- Exclusive Team Member Travel Discounts
- Affordable Medical Insurance
- 100% Employer Paid Dental and Vision Insurance
- HSA with Company Contribution
- 401(k)
- Basic and Voluntary Life & AD&D
- Pet Benefits
- Free Parking
- Amazing Culture!
Responsibilities
- Lead sales strategy and revenue growth for MSP and CXone.
- Build, mentor, and scale a high-performing MSP sales team.
- Drive new business development across mid-market and enterprise.
- Strengthen client relationships and ensure long-term customer success.
- Provide deep expertise in Managed Services, contact center tech, and CXone.
- Collaborate cross-functionally to enhance offerings, marketing, and product strategy.
Required Skills
- 7 years of experience in IT Managed Services sales, contact center solutions sales, or SaaS enterprise sales.
- Proven track record of meeting or exceeding quota in a high-growth environment. 5M in new business year one.
- Experience selling or working with NICE CXone or similar CCaaS platforms.
- Deep understanding of managed services delivery models and recurring revenue structures.
- Strong executive presence, communication skills, and relationship-building capabilities.
Preferred Qualifications
- Leadership experience building or managing a sales team.
- Experience in cloud transformation, cybersecurity services, or IT operations.
- Existing relationships within the contact center technology ecosystem.
If this sounds like a fit for you, apply today!