What are the responsibilities and job description for the Director of Operations position at HAMDALLAH LLC?
Brief description
The Operations Manager manage overall operations and is responsible for the effective and successful management of labor, productivity, quality control and safety measures as established and set for Ideal Market. This person must ensure safe and efficient operations, serve as a company representative on regulatory issues and carry out supervisory responsibilities in accordance with Ideal Market’s policies and applicable laws.
Responsibilities:
Develop, motivate, and direct Store Directors in a manner that maximizes sales, earnings, and customer satisfaction via regular store visits and constructive feedback
Provide supportive leadership to store staffs by recommending insight and direction for personal development
Responsible with the Store Director for the hiring, orientation, and training of store department managers.
Maintain active participation at store level to minimize employee conflict and complaints; facilitate resolution when necessary
Initiate the completion of company required forms and correspondence timely and accurately
Responsible for managing P & L statements within assigned district
Review all store schedules. Ensure that projections are real and attainable
Give all stores weekly/monthly sales projections
Give all stores weekly/monthly payroll projections
Supervise all monthly deep cleaning procedures in stores. Enforce current schedule.
Enforce all company policies and procedures in a timely manner
Complete weekly reports of progress, goals and achievements to the company Business Manager and/or VP of Operations.
Conduct weekly or biweekly meetings with Store Directors of existing and upcoming procedures and sales objectives.
Responsible for meeting with all department supervisors to ensure proper objectives are met such as sales etc.
Responsible for overseeing new store openings and development (If Applicable)
Requirements Qualifications:
3-5 years of experience managing others
Logistics background and experience a plus
Must be comfortable working in a fast-paced busy environment
Knowledge of P&L Management
Ability to assist with moves when necessary
Self-motivated with the ability to prioritize and problem solve