What are the responsibilities and job description for the FRONT DESK COORDINATOR position at Hamburg Family Dental?
Become Part of Our Successful Dentistry Team as a Front Desk Coordinator
This position is more than just a job, it’s an opportunity to learn and grow with a terrific dental team. We’re dedicated to offering proficient, trustworthy dental services and care, and the Front Desk Coordinator position will play a large role in that. If this sounds like a good fit, we would love to hear from you.
We understand that you work hard, which is why we provide an excellent compensation and opportunity to learn and grow. Additionally, we are more than willing to provide our employees with the education and training they need to succeed. Not only do we train our staff in-office, but also regularly attend courses and seminars (in and out of state) to expand our knowledge and take CPR class as a team every two years.
If your career ambitions include leadership and further advancement, investment in your professional and personal growth, and finding a long-term dental family, our practice can offer many opportunities to help you meet your goals. Our staff is our top priority, who in turn makes patients their top priority. As a team, we go above and beyond to meet patients’ needs and expectations.
Our philosophies have led us to be able to grow immensely. Our location is expected to double in size within the next five years and new opportunities will be created to support that growth. If you are capable of working under pressure in a fast-paced upbeat environment, please stop by to drop off or email your resume.
- Free dental services for yourself minus lab fees
- Paid sick and vacation days
- Team-focused, uplifting and educational work culture
The Front Desk Coordinator plays a critical role in the flow and success of the office by managing the schedule, coordinating with patients, and working with insurance. We value our patients’ time and expect the Front Desk Coordinator to help manage the flow of the office by always being aware of what is going on throughout the day and communicate, and help the team as needed so we can function effectively and efficiently.
Some other tasks include answering phones, confirming appointments, scheduling unscheduled treatment, rescheduling missed appointments, collecting payment, and working on insurance breakdowns. The Front Desk Coordinator candidate should possess exceptional written and verbal communication skills, a friendly and outgoing demeanor, and excellent organizational skills. It is also highly important that the candidate is reliable, efficient, trustworthy, detailed-oriented, self-motivated, ambitious and possess an exceptional work ethic.
As a Front Desk Coordinator at our practice, you must have a positive and outgoing personality, exceptional interpersonal verbal and written communication skills, excellent patient care skills and strong prioritizing skills.
Additional requirements for the Front Desk Coordinator include:
- Two years of experience in customer service
- Ability to build rapport with patients
- Computer proficiency and the ability to learn new programs
- Good judgement and sound decision-making skills
- Be a team player
- Strong attention to detail and multitasking skills
- Efficient with time and capable of working in a fast-paced environment
High School Diploma
We provide all employees and applicants for employment the protections of federal, state, and local laws affording equal opportunity in employment.
Job Type: Part time that may lead to full time as the practice grows.