Care Management Coordinator (Mandarin/Cantonese Speaking)

Essential Responsibilities:

• Tracking preventative care requests. Works with members and CMs to connect members to preventative care providers and schedule appointments.

• Registering members for vaccine appointments with providers, in community and home

• Troubleshooting issues member experience with medical providers and appointments

• Requesting and gathering needed medical documentation

• Assisting with Person Centered Service Plan administrative tasks

• Coordinating member outreach and care management mailings

• Provides administration and department support for care management team. Assists in completing activities related to different projects/initiatives in support of departmental goals.

• Maintains and supports documentation, logs and data entry to monitor activity and/or outcomes in support of departmental goals as needed.

• Performs other duties as assigned.

Specific Knowledge, Skills, and Abilities:

• Proficient in the use of office equipment and the computer; Microsoft Word and Excel.
• Self-directing, good organizational and interpersonal skills.

Required Education, Experience, and Licenses:

• Graduate of high school.
• 1 year satisfactory office experience; experience in Health Care, desired.

• Mandarin/Cantonese (required)