Patient Navigator - West Hills, CA

Saving Lives with Early Detection

Saving Lives with Early Detection

• bilingual in English/Spanish preferred**
  
  

At HALO Diagnostics (HALO Dx), we recognize that every patient is unique. Our mission is to deliver early detection and precision-focused healthcare to help prevent and conquer the most impactful diseases. Through our specialized care and advanced diagnostic tools, we make a measurable difference in patient outcomes.

From Vascular and Interventional Radiology to Orthopedic and Sports Medicine, Neuroradiology, and Whole Body Imaging, our radiologists are highly trained to diagnose—and in many cases, treat—a wide range of health conditions using minimally invasive methods.

Position: Patient Navigator – Hereditary Cancer Testing

📍 Location: West Hills, CA

🕗 Schedule: Monday – Friday, 8am to 4:30pm

💼 Job Type: Full-time | In-Person

About the Role

As a Patient Navigator specializing in Hereditary Cancer Testing, you will support patients through critical stages of their diagnostic journey. You will be based at our partner location in West Hills, CA providing education, coordinating care, and assisting with phlebotomy. You'll work closely with a multidisciplinary clinical team to ensure a seamless, supportive, and professional patient experience.

In addition to competitive compensation, this position includes a comprehensive benefits package and stock options in a fast-growing health tech company.

Key Responsibilities

• Provide education and support for high-risk patients undergoing genetic testing.
• Register patients and schedule follow-up appointments.
• Build trust and confidence with patients by explaining procedures clearly and compassionately.
• Accurately verify and label patient specimens at the time of collection.
• Maintain documentation, patient records, and uphold HIPAA compliance.
• Ensure a clean, safe, and welcoming clinical environment.
• Collaborate with the clinical team and area supervisor to complete daily tasks efficiently.
• Serve as a key patient contact, embodying HALO's commitment to precision care and early detection.
  
  

Qualifications

Required:

• 2 years of recent experience as a Medical Assistant working with a clinical team, OR a bachelor's degree (or senior soon to graduate) with strong communication skills, empathy, and an interest in medicine, genetics, or patient-facing healthcare roles. Ideal candidates may be pre-med or planning to pursue medical or graduate school.
• Experience with insurance verifications and authorizations (minimum 2 years).
• National Certified Phlebotomist or LPN preferred but not required.
• Current BLS certification.
• Ability to work independently and manage time effectively
• Reliable transportation, valid driver's license, and clean driving record (if applicable)
  
  

Preferred:

• 2 years of experience in a Patient Service Center or similar outpatient environment.
• Experience with genetic testing (training provided in patient navigation and genetics for the right candidate).
• Prior experience in a customer-facing role within a healthcare setting.
• Proficiency with data entry and patient systems (EMR/EHR).
  
  

Why Join HALO Dx?

• Make a real difference in patients' lives with early detection and cutting-edge diagnostics
• Consistent weekday schedule – no weekends, nights, or holidays
• Competitive pay and comprehensive benefits, including:
• Medical / Dental / Vision / Life insurance
• 401(k) plan with company match
• Paid vacation, holidays, and sick time
• Stock options in a growing health tech company
• Flexible Spending Account (FSA) / Health Savings Account (HSA)
• Disability insurance and employee discounts
• Opportunities for career advancement and continued training
  

Schedule: 8-hour shift, Monday - Friday 12pm to 8pm

Salary: $30-35/hour

Work Type: In-person

Join HALO Precision Diagnostics and be part of a team that's transforming healthcare through early detection and personalized care.