Per Diem Support Staff

Title: Support Staff 

Reports to: Department Supervisor 
Classification​: Nonexempt 

Position Type and Expected Hours of Work: This is a per-diem position. Saturday and Sunday and other days as needed. 

Summary/Objective: Support staff helps in every facet of our day-to-day operations. From check-in, to scheduling, our support staff make sure our center runs smoothly, and aids patients and staff, in any need possible. 

Support Staff Job Responsibilities: 

• Supports the center, in various roles, with various tasks. 

• Help patient’s complete registration process. 

• Schedule patients for follow up or same day appointments. 

• Assist with rooming patients, as needed. 

• Maintain workspace cleanliness, restock clerical equipment, and keep lobby clean. 

• Reviews schedules and reports to confirm patient appointments. 

• Relay information accurately and promptly between patients and staff. 

• Warm hand off any connecting calls between patients, offices, and staff. 

• Perform other tasks, as assigned, or needed by leaders.  

Competencies 

• Ability to interact with patients, staff, and physicians in a professional and compassionate manner. 

• Strong clinical knowledge (breast health, medications, etc.) 

• Able to assess, plan, intervene, and evaluate the physical, emotional, and educational needs of patients. 

• Advanced knowledge of current screening, diagnostic tools, and treatment options for breast cancer patients. 

• Strong interpersonal skills 

• Strong oral and written communication skills 

• Strong ability to multi-task.  

• Demonstrate strong ability to be flexible and receptive to new ideas and be able to lead and/or participate in change in ever changing breast health situations. 

• Good knowledge of and ability to perform sterile procedures.  

• Strong computer skills (Word, Excel, PowerPoint, etc.) 

• Strong ability to be detail oriented. 

Physical Demands: While performing the duties of this job, the employee frequently is required to stand; walk; use a computer; The employee is occasionally required to sit for prolonged periods; The employee must occasionally lift and/or move up to 10 pounds and may occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job.  

Education and Experience: High School graduate or equivalent, customer service experience, medical office, terminology and anatomy. Referrals & authorizations experience.  

Salary : $19 - $21