Patient Navigator Float - Humble, TX

Saving Lives with Early Detection

Patient Navigator – Hereditary Cancer Testing

We recognize that every patient is unique. Our mission is to deliver early detection and precision-focused healthcare to help prevent and address the most impactful diseases. Through specialized care and advanced diagnostic tools, we strive to make a measurable difference in patient outcomes.

From Vascular and Interventional Radiology to Orthopedic and Sports Medicine, Neuroradiology, and Whole-Body Imaging, our radiology teams are highly trained to diagnose and, in many cases, treat a wide range of conditions using minimally invasive and precision-driven approaches.

Position

Patient Navigator – Hereditary Cancer Testing

📍 Location: Humble, TX
🕗 Schedule: Monday – Friday, 8:00 AM – 5:00 PM
💼 Employment Type: Full-time | In-person

Bilingual in English/Spanish required

About the Role

The Patient Navigator – Hereditary Cancer Testing plays a critical role in guiding patients through key stages of their genetic testing and diagnostic journey. Based in Humble, TX, this position provides patient education, care coordination, and limited phlebotomy support while working closely with a multidisciplinary clinical team to deliver a seamless, compassionate, and high-quality patient experience. As a Patient Navigator Float, you may also be asked to support partnering facilities in the area (Humble, Kingwood, Conroe, Katy, TX).

In addition to competitive compensation, this position offers a comprehensive benefits package and stock options within a fast-growing healthcare technology organization.

Key Responsibilities

• Provide education, guidance, and emotional support to high-risk patients undergoing hereditary cancer genetic testing
• Register patients and coordinate scheduling for follow-up visits and related services
• Establish trust and confidence with patients by clearly and compassionately explaining procedures and next steps
• Perform blood draws and specimen collection with accuracy and professionalism (approximately 5–10% of the role, with potential to expand based on operational needs)
• Verify patient identity and accurately label specimens at the time of collection
• Maintain complete and accurate patient documentation and records in accordance with organizational policies and privacy regulations
• Ensure a clean, safe, and welcoming clinical environment
• Collaborate with physicians, clinical staff, and site leadership to support daily operational and patient-care tasks
• Serve as a primary point of contact for assigned patients and support a commitment to precision medicine and early detection

Qualifications

Required

• Minimum of two (2) years of recent experience as a Medical Assistant within a clinical team
• Minimum of two (2) years of experience with insurance verification and authorization processes
• Nationally certified phlebotomist with demonstrated proficiency in venipuncture and specimen collection
• Current Basic Life Support (BLS) certification
• Demonstrated competency in blood collection for genetic testing
• Ability to work independently, manage multiple priorities, and support operations across multiple sites as needed
• Reliable transportation and a valid driver’s license with an acceptable driving record, if travel between sites is required

Preferred

• Registered or Certified Medical Assistant
• Candidates currently enrolled in a professional degree program seeking hands-on clinical experience are encouraged to apply
• Two (2) or more years of experience in a patient service center or outpatient clinical setting
• Prior experience in a customer-facing healthcare role
• Experience working with electronic medical records (EMR/EHR) and strong data-entry skills

Physical & Work Requirements

• Ability to stand, walk, and move throughout the clinic for extended periods
• Ability to perform venipuncture and specimen handling, including fine motor tasks
• Ability to lift and move supplies and equipment up to approximately 25 pounds
• Ability to communicate clearly and effectively with patients, families, and staff
• Ability to follow infection-control, safety, and clinical protocols

Why Join Us?

• Make a meaningful impact in patients’ lives through early detection and advanced diagnostics
• Consistent weekday schedule: no weekends, nights, or holidays
• Competitive compensation and comprehensive benefits package, including:
  • Medical, dental, vision, and life insurance
  • 401(k) plan
  • Paid vacation, holidays, and sick time
  • FSA and HSA options
  • Disability insurance and employee discounts
  • Stock options in a growing healthcare technology company
• Ongoing training and opportunities for professional growth and advancement

Equal Employment Opportunity

We are an Equal Opportunity Employer committed to providing fair and inclusive employment opportunities to all employees and applicants. We do not discriminate on the basis of race, color, religion, sex (including pregnancy), sexual orientation, gender identity or expression, national origin, age, disability, genetic information, veteran status, or any other protected status under applicable law.

We provide reasonable accommodations to qualified individuals with disabilities throughout the application and employment process in accordance with the Americans with Disabilities Act (ADA).

Employment is at-will, meaning either the employee or the employer may terminate the employment relationship at any time, with or without cause or notice, as permitted by law.

Applicants must be authorized to work in the United States. Sponsorship is not available at this time.

Salary : $23 - $30