What are the responsibilities and job description for the Sr Supervisor Centralized Baggage Service - Houston International Airport (IAH) - Pay range $18 - $22 hourly position at Hallmark Aviation Services?
- Develops and cultivates strong customer relations/retention
- Strong Operational Baggage and World Tracer Knowledge
- Exceptional Leadership and Client Engagement
- Dependable and excellent Time Management- Coordinates interactions at all levels internal as well as external
- Supports and trains their own teams.
- Addresses/anticipates industry trends
- Provide hands-on supervision of the staff and delegate workload
- Provide direct customer relations support
- Ensure that account operates according to schedule and service level agreements
- Oversee the long-term analysis of manpower needs, groom potential leaders
- Ensure cross training of staff members and monitor mandatory training
- Manage attendance records and ensure appropriate shift coverage
- Handle discipline and motivation issues
- Process promotion, demotion and termination paperwork
- Enforce safety, security, and grooming standards
- Administer performance reward programs
- Control the budget for labor costs and allocation
Salary : $18 - $22