What are the responsibilities and job description for the CLC/Operations Agent (EWR) position at Hallmark Aviation Services?
Hallmark Aviation Services is a leading ground handling company seeking highly skilled Centralized Load Control Agents to provide exceptional service to INTERNATIONAL AIRLINES at NEWARK INTERNATIONAL AIRPORT
Job Duties:
- Comply with safety in the workplace.
- Accurately complete all Load Control Activities
- Plan distribution of load in accordance with passengers, cargo and fuel requirements.
- Monitor the performance of the Departure Control System.
- Coordinate and communicate with affected departments, external and internal customers to ensure smooth handling of passengers and dead load weight and balance issues in delay situations.
- Compliance with Customer Airline Emergency Requirements.
- Clear Understanding of Aviation Legislative Requirements.
- Display due care and diligence in all activities.
- Safe, efficient, compliant and aligned work place.
- Compliance with Disability related Legislation.
- Compliance with Equal Opportunity legislation and principles.
- Ensure compliance with Precision Timing Schedule.
- Plan, coordinate and produce all loading, weight and balance documentation in accordance with
- Company and Client airline specifications, with or without the use of the Departure Control System (DCS).
- Ensure the safe distribution of the load within prescribed aircraft limitations and Company Operating Manuals/Procedures.
- Be familiar with client airline manuals including loading and stowage of dangerous goods.
- Coordinate and communicate with relevant departments (Ramp Team, Bagroom Team, Maintenance, and ATC authorities) to ensure smooth handling of passengers and 'dead load' in delay situations.
- 100% Compliance with Customer Airline Weight and Balance and Customer Airline Policies and Procedures, enabling safe practices and compliance with Aviation and other legislation.
- Delivery of safe, compliant and customer focused weight and balance services.
- Continuous improvement focus through proactive support and involvement in change programs and activities.
- Comply with customer airline regulatory requirements as well as Company Policies and Procedures.
- Maintain load control certification and demonstrate ongoing skills through the recertification process.