What are the responsibilities and job description for the Financial Advisor Assistant position at Halliday Financial?
Financial Advisor Assistant
Position: Financial Advisor Assistant
Location: Halliday Financial
Employment Type: Full-Time
Position Summary
Halliday Financial is seeking a highly organized, detail-oriented, and client-focused Financial Advisor Assistant to support our financial advisors in delivering exceptional service and helping clients achieve their financial goals. This individual will play a vital role in maintaining client relationships, coordinating daily operations, and ensuring a seamless client experience from onboarding through ongoing service.
The ideal candidate is professional, personable, proactive, and enjoys working in a fast-paced environment where accuracy and outstanding customer service are top priorities.
Key ResponsibilitiesClient Service
· Serve as the primary point of contact for client service requests.
· Schedule client meetings, annual reviews, and follow-up appointments.
· Welcome clients and provide a warm, professional experience.
· Respond to client inquiries promptly and professionally.
· Maintain ongoing communication with clients regarding account updates and required documentation.
Administrative Support
· Prepare paperwork for new accounts, transfers, rollovers, beneficiary updates, and other service requests.
· Process account maintenance requests accurately and efficiently.
· Monitor pending business to ensure timely completion.
· Maintain organized electronic and paper client files.
· Assist advisors with calendar management and meeting preparation.
Operations & Compliance
· Ensure client documentation meets firm and regulatory requirements.
· Assist with compliance-related tasks and recordkeeping.
· Maintain confidentiality of all client information.
· Coordinate with custodians, insurance carriers, and product providers to resolve service issues.
Meeting Preparation
· Prepare client review packets and financial planning materials.
· Gather account information and reports prior to meetings.
· Assist advisors with presentation materials and follow-up action items.
· Track client service requests and outstanding tasks.
Marketing & Client Engagement
· Assist with client appreciation events, seminars, and educational workshops.
· Coordinate invitations, RSVPs, and event logistics.
· Support email campaigns and client communications.
· Help maintain the firm’s social media presence and marketing initiatives as needed.
Qualifications
· Associate’s or Bachelor’s degree preferred.
· Previous experience in financial services, banking, insurance, or an administrative support role preferred.
· Excellent organizational and time-management skills.
· Strong written and verbal communication skills.
· Exceptional attention to detail.
· Ability to prioritize multiple projects and meet deadlines.
· Proficiency with Microsoft Office (Word, Excel, Outlook, PowerPoint).
· Experience with CRM software and financial planning platforms is a plus.
· Ability to maintain confidentiality and professionalism at all times.
Preferred Skills
· Experience with client relationship management systems.
· Knowledge of investment accounts, retirement planning, and insurance products.
· Strong problem-solving abilities.
· Positive attitude with a commitment to outstanding client service.
What We Offer
At Halliday Financial, we are committed to building long-term relationships with our clients by providing personalized financial guidance and exceptional service. We value teamwork, integrity, professionalism, and continuous growth. As part of our team, you’ll have the opportunity to make a meaningful impact while working in a supportive and collaborative environment.
Benefits:
Employer 401(k) contribution
Health, Dental & Vision Insurance
Job Type: Full-time
Pay: $45,000.00 - $50,000.00 per year
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Work Location: In person
Salary : $45,000 - $50,000