Player Services Attendant

SUMMARY:         

The Player Services role will be the first and last point of contact for our members and guests responsible for providing superior service and maintaining the finest amenities while promoting an atmosphere of excellence. Responsible for maintaining a clean, organized work environment while presenting a professional and positive image for their areas of focus: Bag Drop, Cart Barn, Bag Storage and Practice Facilities.

RESPONSIBILITIES:

• Provide exceptional customer service to our members and their guests
• Manage and operate the bag drop and cart staging areas
• Manage and care for the Club’s cart fleet
• Prepare and operate the practice facility
• Operate and manage member bag storage
• Assist with golf event planning and execution
• Communicate effectively and consistently through a variety of channels
• Assist with transportation throughout the property
• Keep work area clean and orderly
• Requires being visible and attentive at all times
• Required to be in proper and complete uniform as designated
• Other duties as assigned by supervisor, manager or Golf Professional staff

QUALIFICATIONS:

• Previous golf industry experience preferred but not required
• Previous customer service experience preferred but not required
• 15 years of age, valid state driver’s license and clean MVR
• Must be available/flexible to work days, nights, weekends and holidays if needed
• Predictable and reliable attendance is required.

PHYSICAL & ENVIRONMENTAL DEMANDS:

• Ability to be on feet for up to 80% of the prescribed shift
• Ability to lift 30 pounds, able to stand, bend, stoop, twist and turn for prolonged periods of time.
• The position will require working inside and outside various times of the year and may require prolonged exposure to sunlight
• This position often requires an individual to work long hours, holidays, weekends and may be subjected to shifts longer than 10 hours in one working day. 

Salary : $11 - $15