What are the responsibilities and job description for the Bilingual Customer Service Representative position at Haley Elder Reyes-Farmers Insurance Agency?
Job Description
We’re searching for a compassionate, driven, and polished professional to join our fast-paced, rapidly growing insurance agency in Fort Worth. Our team proudly serves communities across Texas and is known for delivering exceptional customer service with a personal touch.
If you thrive in a high-energy environment, enjoy helping people, and take pride in creating positive experiences, you’ll fit right in.
This is a full-time, Bilingual Customer Service opportunity based in Fort Worth.
Active Texas Property & Casualty License Required
Apply for the position today by completing the form and completing the assessment.
Benefits
Paid Time Off (PTO)
Flexible Schedule
Career Growth Opportunities
Hands on Training
Mon-Fri Schedule
Responsibilities
- A warm, welcoming presence that makes every customer feel valued
- Professional, confident communication...both in person and over the phone
- Ability to manage high-volume calls with efficiency, grace, and a positive attitude
- A collaborative, team-first mindset with a focus on shared goals
- Coachable and growth-oriented, with a willingness to learn and improve
- Adaptable and dependable, with a strong work ethic in a fast-paced environment
Requirements
- Property & Casualty license required
- MUST be Bilingual
- Possess an upbeat, positive and enthusiastic attitude.
- Proficiency to multi-task, follow-thru and follow-up.
- Great Customer Service Skills.
- Driven and goal-oriented individual.
- Ability to tactfully handle stressful and difficult situations.
- Texas Property & Casualty License Required
Salary : $30,000 - $45,000