What are the responsibilities and job description for the Automotive Service Advisor position at Haley Automotive Group?
Volvo Midlothian is seeking an Automotive Service Advisor. The Service Advisor helps manage the center of communications for all repair activities and acts as a liaison between customers and the dealership. Acting as the primary point-of-contact for all automotive service matters, he or she must thoroughly understand the customer's problems to set and manage expectations and provide world-class service. He is she is responsible for communicating with customers about their vehicle repair needs and relaying information to the Service Technicians. Their duties include greeting customers and helping them determine repairs and relevant costs, maintaining up-to-date knowledge about their employer’s range of services and contacting customers to update them about their vehicle’s repair status.
WHAT HALEY OFFERS:
• Competitive, above market compensation
• Medical, Dental and Vision benefits
• 401k with company match
• Company paid Basic Life, AD&D and Long-term Disability
• Paid Time Off
• Maternity Leave
• Preferred Vehicle Purchase Programs
• Uniforms provided
• Positive and professional work environment
• Career growth and promotion opportunities