What are the responsibilities and job description for the Service Appointment Coordinator position at Haldeman Ford Lincoln, Inc.?
Job Summary
We are seeking a part time Service Appointment Coordinator to join our team! In this vital role, you will serve as the primary point of contact for scheduling and managing service appointments, ensuring a seamless experience for our clients. Your energetic approach and exceptional communication skills will help coordinate service schedules, support customer inquiries, and facilitate efficient operations. If you thrive in a fast-paced environment, enjoy helping others, and possess strong computer and data entry skills, this is the perfect opportunity to make a meaningful impact while advancing your career.
Responsibilities
- Manage and coordinate service appointment schedules through phone calls, emails, and online systems to ensure timely and efficient customer service.
- Provide excellent customer support by answering inquiries with professionalism, demonstrating strong phone etiquette, and offering solutions tailored to client needs.
- Enter data accurately into scheduling software and maintain detailed records of appointments and follow-up actions.
Experience
- Previous call center experience or customer service roles that involve outbound calling and appointment management.
- Experience with data entry, typing accuracy, and maintaining detailed records in a fast-paced environment.
- Knowledge of customer support best practices, including call etiquette and active listening techniques.
- Join us as a Service Appointment Coordinator and become an essential part of our vibrant team dedicated to delivering exceptional client experiences!
Pay: From $16.00 per hour
Work Location: In person
Salary : $16