What are the responsibilities and job description for the Concierge (Friday to Monday) position at Halcyon Home LLC?
Halcyon Home is seeking a friendly, professional, and reliable Experienced Concierge to join our team. We offer competitive pay and wonderful team support. This specific position offers 3pm to 8pm Friday to Monday shift.
About Us:
Halcyon Home is a fast-growing, central Texas-owned home health, hospice, and home care company. We emphasize hospitality and compassion to encourage positive patient outcomes for our refined, aging clients. We were voted Best in Home Health/Hospice four years running and Best in Home Care three years running by the Senior Resource Guide. We are also one of the Great Places to Work in Austin!! Come join our team!
Check out the Great Place to Work link!
https://www.greatplacetowork.com/certified-company/7044353
The Concierge is an active role within our senior living community. This position involves regularly walking throughout the building, checking on residents, supporting caregivers, and helping ensure daily operations run smoothly. The Concierge helps monitor care, address resident needs, and report any concerns to the main office.
This is not a desk or phone-based position. The Concierge is expected to remain active throughout the shift, moving around the community and interacting with residents and staff. This specific position offers 3pm to 8pm Friday to Monday shift.
Responsibilities:
- Walk throughout the community regularly to check on residents and ensure their comfort and safety
- Enter resident rooms when appropriate to check on needs or provide assistance
- Observe caregivers to ensure they are following care standards and community policies
- Report any concerns, incidents, or issues to the main office
- Assist residents with general questions or needs during the shift
- Help maintain a safe, respectful, and supportive environment for residents
- Communicate updates or concerns to management as needed
- High school diploma or equivalent preferred
- Experience in senior living, healthcare, hospitality, or customer service is a plus
- Previous experience as a caregiver or in a related role is preferred
- Strong communication and interpersonal skills
- Reliable, attentive, and able to work independently
- Comfortable being active and walking throughout the community during the shift