What are the responsibilities and job description for the Showroom Salesperson position at Hajoca Corporation?
Are you outgoing, knowledgeable, and service-oriented? Do you have a keen eye for kitchen and bath design? Do you have the determination needed to close sales and build lasting relationships? If so, we'd like you to join our team as a Showroom Salesperson.
You Will
About the Role:
You Will
About the Role:
- Provide expert product selection assistance and design advice to our showroom customers.
- Ensure the highest levels of customer satisfaction in order to meet or exceed the established sales and gross profit goals, and to increase profit sharing.
- Provide hospitality and warmly welcome each customer.
- Articulate your showroom value proposition to get your customer's attention, engage them, teach them, and show them the value you provide.
- Determine customer needs, direct them to the best products to address their needs, discover potential hurdles, and keep the sale moving forward.
- Leverage Hajoca technology to guide product selections, review product specifications, pricing, and availability.
- Use sales reports and sales forecasting tools to meet or exceed established sales targets.
- Enter sales orders and bids, expedite purchases, and stay engaged with customers from the beginning to the end of projects.
- Process showroom sale returns and refund paperwork in accordance with Company policy and procedure.
- Keep showroom clean, neat, current, stocked, and safely displayed.
- Join industry associations and attend professional events to stay informed about design trends, new products, and to build business relationships.
- Successfully complete required safety and compliance training programs as assigned.
- Perform other reasonably related duties as assigned by immediate supervisor and other management as required.
- 1 years' experience in customer service or sales, plumbing showroom sales preferred
- Knowledge of products sold in the showroom preferred
- Be knowledgeable of kitchen and bath design trends.
- Effectively use Microsoft Office software (Outlook, Word) to communicate via email, to maintain customer contact files and appointment calendars, and to create and analyze reports.
- Demonstrate outstanding customer service and verbal/telephone communications skills.
- Demonstrate a deep product knowledge related to kitchen/bath trends and be able to answer customer questions and identify opportunities to upsell or cross sell.
- Be able to overcome objections by understanding customer needs, providing targeted solutions, and closing the sale.
- Be able to build influential relationships and trust with key vendor partners.
- Be able to build positive working relationships and inspire teamwork with co-workers.
- Be able to plan, organize, and multi-task.
- Be able to learn and operate the computer related systems used to process orders.
- Read, write, speak and understand English.
- Be able to add, subtract, multiply, and divide, using whole numbers, common fractions, and decimals.
