What are the responsibilities and job description for the Office Manager & Showroom Sales Support position at Hajoca Corporation?
Are you an organized and detail-oriented leader? Are you able to efficiently manage competing priorities? Do you thrive on analyzing and solving problems to help ensure the business runs smoothly? If so, we'd like you to join our team as an Office Manager & Showroom Sales Support .
About The Role
You will:
About The Role
You will:
- Manage a team of administrative employees and their activities ensuring smooth and efficient support of all profit center administrative duties.
- Recruit, hire and train a team of administrative personnel.
- Set clear performance expectations and goals for teammates and conduct regular performance evaluations to assess progress and provide feedback.
- Act as a point of contact with other profit center service departments to quickly and accurately resolve issues.
- Manage contracts, relationships and accounts payable for all vendor services, including cleaning, landscaping, maintenance and other utilities.
- Manage accounts receivable for the Profit Center including payments on credit accounts and all cash sales transactions.
- Conduct onboarding tasks with all new teammates including, new hire paperwork, I9 completion, onboarding benefits, systems, and processes.
- Develop and maintain administrative workflow of the business.
- Analyze space planning needs and physical layout options to ensure continued maximum effective use of office space.
- Provide overall supervision to all building maintenance and improvement projects.
- Coordinate all purchasing efforts for office supplies, materials, and equipment.
- Prepare presentations, reports and correspondence for internal and external distribution.
- Manage the accurate and timely processing of all invoices for payment; communicating with vendors, Profit Centers, and departments as needed.
- Answer incoming phone calls and transfer all calls to the appropriate employees as necessary.
- Investigate, resolve and respond to all customer, vendor, Credit Manager, and Support Center inquiries in a timely manner.
- Oversee and directly assist co-workers in servicing customers including answering incoming calls, faxing, filing, and photocopying.
- Successfully complete required safety and compliance training programs as assigned.
- Perform other reasonably related duties as assigned by immediate supervisor and other management as required.
- 5 years' experience in a customer service, accounts receivable, accounts payable or similar role
- 1 year of leadership experience.
- Knowledge of basic accounts receivable/payable bookkeeping practices and terms
- Possess leadership qualities and be viewed as a leader.
- Have experience promoting a productive and positive team environment, coaching staff to do their best work.
- Effectively use Microsoft Office software to communicate via email, to review reports and documents.
- Demonstrate outstanding customer service and interpersonal communication skills.
- Possess a high level of accuracy and attention to detail.
- Be able to build and maintain a positive working relationship with customers, vendors, and co-workers.
- Be able to research, analyze data, and solve problems.
- Be able to prioritize work projects and multi-task.
- Read, write, speak, and understand English.
- Be able to add, subtract, multiply, and divide, using whole numbers, common fractions, and decimals.
- Be able to learn and operate the computer related systems used to process customer invoices, vendor invoices, and cash sale payments.