What are the responsibilities and job description for the Call Center Customer Service Representative position at HairClub?
đź’Ľ Now Hiring: Bilingual Inside Sales Appointment Representativas- Boca Raton based
|Base Unlimited Commission (Top Earners 50K- $100K )
Turn conversations into life-changing consultations! As a Prospect Engagement & Appointment Conversion Specialist, you’ll connect with new leads, build trust, and schedule in-person consultations with our Certified Hair Loss Specialists—helping people take the first step toward confidence.
What You’ll Do:
- Engage warm leads via phone, chat, text & email
- Schedule and confirm in-person consultations
- Re-engage abandoned or paused prospects
- Deliver a luxury, white-glove experience every time
- Track all activity in Salesforce
What You Bring:
- Bilingual (English/Spanish) preferred
- 3 years in consultative sales, luxury service, or call center
- Strong communication, confidence & empathy
- Salesforce or CRM experience a plus
- Ability to work evenings/weekends (11am–8pm shift) with Sundays off
- Must be able to report to Boca Office - no remote work
What You’ll Get:
âś… Paid training from Day 1
✅ Leads provided – no cold calling
âś… Paid vacation, holidays & personal days
âś… Medical, dental, life insurance & 401(k) with match after a year
âś… Tuition reimbursement after 1 year
âś… Unlimited earning potential
Ready to make great money while changing lives? Apply now and grow your career with HairClub!