What are the responsibilities and job description for the Assistant Center Manager position at HairClub?
We are purpose-driven company. We believe in the power of hair and how it can make people feel happy, secure, and confident. We offer a complete array of hair loss treatment solutions for all types and stages of hair loss. Our solutions are tailored to perfectly meet the needs of our clients.
To deliver on our purpose, in addition to the skillsets and qualifications requirements of this position, belief in our core values is highly important to us. Our five core values are: care; trust; passion; humility; and gratitude. These values shape and drive our actions and behaviors, allowing us to change lives.
As an Assistant Center Manager you will play a crucial role in assisting the center manager in all of the operations of center which includes growth, revenue, experience and profitability. If you are a compassionate, driven and motivated individual, this job is for YOU! You will get to know the client and ask the right questions to help them find the right hair loss solution for their specific needs and lifestyle and guide them through their hair loss journey.
This is more than a sales position. You’ll have the ability to truly make a difference in someone’s life and help our clients put hair loss in their control to regain their confidence.
What you should expect to do:
• Establish strong and collaborative relationships with clients
• Ensure collection of monthly client fees
• Ensure successful conversions/ renewals, membership changes, and add-on sales
• Facilitate new client protocol and manage client's benefits usage.
• Provide sales backup while complying with business rules and sales professional standards
• Perform duties as assigned such as center organization and cleanliness, processing payroll, performance
management, supervising, and employee training, etc.
Qualifications:
• At least one (1) At least one (1) year of management or administrative experience; strong consultative sales experience a plus
• Relevant sales and long-term client relationship experience
• Excellent communication and team-leading skills
Bachelor's degree with a major in business preferred or equivalent work experience
Receive the best benefits in the industry, including:
- Create additional opportunities with local networking, personal social media, and promoting the HairClub brand.
- Paid vacation days, paid holidays, and personal days starting the day you are hired!
- Comprehensive health benefits (medical, dental, life insurance and more)
- A 401(k)-retirement savings plan with company match after one year!
- Tuition reimbursement after one year!
- Company-paid training when you are hired and throughout your career with HairClub.
Are you a People Leader looking for a challenge and a place to GROW, look no further!
HairClub is an equal opportunity employer, dedicated to creating an inclusive work environment for everyone. We embrace and celebrate the unique experiences, perspectives and cultural backgrounds that each employee brings to our workplace. HairClub strives to foster an environment where our employees feel respected, valued and empowered, and our team members are at the forefront in helping us promote and sustain an inclusive workplace.
