What are the responsibilities and job description for the Community Manager position at HAIR TRANSPLANT DESIGN LLC?
About Hair Transplant Design
We are a specialized hair restoration clinic serving Tampa Bay and Miami. We do one thing and we do it at a very high level. Our patients are making a decision that affects how they see themselves every day — so how they're treated matters as much as the result.
The role
You are the voice of our brand online and the first face our patients see in person.
Mornings you might be answering messages from people considering a procedure. Afternoons you're greeting a patient at the door on their procedure day, capturing content, and setting up a collaboration with a local barbershop.
What you'll do
- Answer DMs, comments, and questions on Instagram, TikTok, Facebook, WhatsApp, and Google — fast, in Spanish and English
- Qualify interested patients and book consultations
- Greet and host patients in clinic, from the front door through procedure day
- Generate and respond to Google reviews
- Capture day-to-day content in the clinic: stories, behind-the-scenes, patient moments
- Build relationships with local creators, barbers, gyms, and partner businesses
- Help plan and run clinic events
What we're looking for
- Fully bilingual in Spanish and English — written and spoken (required)
- 2 years in social media, patient coordination, med spa, hospitality, or customer-facing brand work
- Comfortable on camera and with new people
- Strong writer in both languages
- Organized — you can run a calendar and a CRM without being chased
- Discreet with sensitive personal information
Nice to have: existing network in Tampa Bay or Miami-Dade; background in aesthetics, medical, or high-ticket personal services.
What we offer
- Competitive base monthly performance bonus
- Paid time off
- A clearly defined role with real goals, not a vague marketing job
- Direct access to leadership
Pay: $18.00 - $25.00 per hour
Expected hours: 40.0 per week
Work Location: In person
Salary : $18 - $25