What are the responsibilities and job description for the Receptionist position at Hair Concepts?
We are seeking a friendly, organized, and customer-focused Salon Receptionist to be the first point of contact for our guests. This role is essential in creating a welcoming environment, maintaining smooth daily operations, and supporting our stylists and service providers.Key ResponsibilitiesGreet clients warmly as they arrive and ensure they feel welcomedAnswer phone calls, schedule appointments, and manage the salon booking systemConfirm appointments and handle rescheduling or cancellationsCheck clients in and out; process payments accuratelyProvide information about services, stylists, pricing, and promotionsKeep the front desk, waiting area, and retail displays clean and organizedAssist with inventory tracking and restocking retail itemsMaintain client records and update profiles as neededCommunicate effectively with stylists about client arrivals and schedule changesHandle customer concerns professionally and escalate when necessaryPromote retail products and salon services when appropriate QualificationsStrong communication and interpersonal skillsAbility to multitask in a fast-paced environmentComfortable working with scheduling/booking softwareProfessional appearance and positive attitudeReliable, punctual, and detail-orientedBasic math skills for handling payments Work Environment & HoursFast-paced with sitting and standing throughout the day9:00a.m. to 5:00p.m.Team-oriented and supportive workplaceCompany DescriptionWe are in search of someone that is friendly, prompt, and eager to learn! Hair Concepts is a full service hair salon that specializes in non-surgical hair replacement. Our salon offers cuts, chemical services, styling, and non-surgical hair replacement services while prioritizing the client experience and ensuring each client is treated with a service customized to their needs. We look forward to meeting you!
Salary : $15