What are the responsibilities and job description for the Spa Coordinator/Receptionist position at Haile Village Spa?
Haile Village Spa and Salon in Gainesville, Florida is hiring full a part-time Spa Coordinator. Spa Coordinators are a pivotal part of the spa environment and have a wide range of duties. You are a critical link in ensuring that our guest’s exceptional experience in our spa is nothing other than OUTSTANDING!
Duties and Responsibilities:
- Customer Service- From the moment a guest walks through the doors to the time they leave our Spa Coordinators have multiple responsibilities to ensure the best experience.
- Multitasking
- Booking Appointments
- Cash drawer management
- Guiding guests throughout the facility
- Answering questions about services, products, and providers via email, phone and in person
- Responsible for maintaining proper records and notes in guest files
- Assist with inventory - checking in orders, labeling, restocking, and maintain appearance of retail area
- Help maintain professional and clean work environment - this includes light cleaning of general areas, preparing locker rooms, laundry, etc.
Experience and Education Requirements:
- Customer Service: 1 year minimum (preferred)
- Strong team player
- Excellent customer service skills and work ethic
- Professional manner and appearance
- Able to work flexible days and hours including Saturdays
What We Offer:
- Commission on retail sales
- Product Training
- Generous employee product and service discount
- Paid time off
Job Types: Full-time, Part-time
Expected hours: 12.0 – 18.0 per week
Benefits:
- Employee discount
- Paid time off
Shift:
- Evening shift
- Morning shift
Work Location: In person
Salary : $34,255 - $41,934