What are the responsibilities and job description for the Servers position at Haifa's Magnolia Grill & Pub?
Company Description Haifa's Magnolia Grill & Pub is a neighborhood-focused restaurant and pub offering a welcoming atmosphere for guests in Sumrall/ West Hattiesburg, MS. The establishment features a casual dining experience with a menu centered on satisfying comfort food and favorite pub offerings. Team members are encouraged to provide friendly, attentive service that keeps guests returning. The restaurant values reliability, respect, and teamwork, creating an environment where staff can grow their skills in hospitality and customer service.
Role Description This is a full-time, on-site Servers role located in Hattiesburg, MS. Servers greet guests, present menus, take food and beverage orders, and deliver items promptly and accurately. They check on guests throughout their visit, respond to questions about menu items, and ensure special requests and dietary needs are handled correctly. Servers manage table settings, keep their work areas clean and organized, and process payments using the restaurant’s point-of-sale system. Day-to-day responsibilities also include coordinating with kitchen and bar staff, adhering to health and safety standards, and supporting teammates during busy shifts to maintain smooth service.
Qualifications
- Strong customer service and communication skills, with the ability to engage guests in a friendly, professional manner.
- Ability to handle multiple tables, manage time effectively, and stay organized in a fast-paced environment.
- Basic math and cash-handling skills, including experience using a point-of-sale (POS) system or willingness to learn.
- Understanding of food and beverage service standards, including menu knowledge, proper order taking, and safe handling practices.
- Reliability and teamwork, including punctuality, willingness to assist coworkers, and a positive attitude during busy periods.
- Physical ability to stand for extended periods, walk, carry trays, and move quickly and safely around the dining and bar areas.
- Prior serving or hospitality experience is preferred ; training will be provided for motivated candidates.
- Availability to work a flexible schedule, including evenings, weekends, and holidays as needed.