What are the responsibilities and job description for the Industrial Account Manager - Furniture Vertical position at Hafele America Co.?
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.
- Develop and maintain a comprehensive profile of each account. This database should include all major principles, department managers, various influencers and decision makers in the product placement and sales process. This overview should take on a template form and include as much relevant data as necessary to capture views of the customers market/channel segment, market approach, financial position, and relevant logistics necessary to support the account.
- Understand retail sales and strategy to market.
- Sales goals for each account and segment, including sales revenue and gross profit expectations.
- Have a strong sense of urgency, as well as organizational and time management skills.
- Continual assessment of current product sales with a critical focus on monthly item forecasting, sales revenue, and gross profit expectations.
- Manage an updated list and detailed plan for key products in need of development and investments required to obtain a satisfactory ROI.
- Provide effective leadership at the account level with regard to company image, internal policies and ethical business practices. Conduct oneself with the highest level of integrity and personal ethics and is accountable for outcomes of their work.
- Maintain schedule of frequent customer visits which include opportunities for new product introduction, updating of customer forecasts, review of current and future product purchases and gathering of significant market information and trends. Promote “partnering” relationship to meet both Häfele America and customer expectations with regard to product positioning and market penetration.