What are the responsibilities and job description for the Account Manager - Blood Management Technologies (BMT) - New England Territory position at Haemonetics Corp?
We are constantly looking to add to our core talent. If you are seeking a career that is challenging and rewarding, a work environment that is diverse and dynamic, look no further - Haemonetics is your employer of choice.
Job DetailsThe Blood Management Technologies (BMT) Account Managers are responsible for managing relationships with clients and customers, ensuring their needs are met and providing them with excellent service for our medical devices. They act as the main point of contact between the company and the client, handling any issues or concerns that may arise. Account Managers also work to identify new business opportunities and upsell products or services to existing clients. Strong communication, negotiation, and problem-solving skills are essential for success in this role. This role requires up to 25% travel within the New England Region.
Territory Management:
Accountable for overall territory management, achievement of equipment and consumable sales goals, profitability and account management within the assigned product lines
Develop and execute comprehensive territory plans by account to increase revenue and secure new business
Provide accurate and timely quarterly sales forecasts
Partner with cross-functional counterparts (especially Clinical Specialists) as appropriate to effectively deliver and drive the adoption of our technologies
Maintain existing business including ensuring accounts remain contractually compliant and incremental business is achieved
Resolve customer concerns through accurate and timely investigations; swiftly develop and implement corrective actions to ensure outstanding service for our customers and clients
Keep up-to-date account data within CRM including contacts and pipeline opportunities
Product Sales:
Effectively target new business through the use of analytical tools
Identify key influencers and uncover needs solved by our technologies
Educate customers on products, concepts, & industry trends
Develop brand loyal clinical, economic, and technical champions
Conduct superior sales presentations, product evaluations, collect detailed data points, and focus on service to drive customer conversions
Arrange multi-disciplinary hospital consensus meeting to get agreement from all stakeholders on purchase
Prepare equipment and consumable quotes and creates mutually beneficial local contract agreements
Drive urgency and priority to our technology and secure hospital/departmental capital funding
Function as Project Manager to manage and plan entire product implementation post-sale securing and collaborating with appropriate Haemonetics implementation resources for project from contract to go-live, including device installation, software integration, and laboratory equipment validation. Implementation support requires both virtual an on-site needs
Consult internal product development in the creation of new products and services
Collaborate with key opinion leaders and provide network to thought leaders
Attend industry conventions and trade shows
Provide product feedback to Sales, Marketing and R&D including customer feedback on product enhancements and competitive developments
Provide data to sales, marketing, and R&D for specific recommendations that require input from key stakeholders
Attend continuous virtual and live trainings and stay informed on advancements in clinical procedures, clinical studies impacting our technologies, and competitive innovations
Qualifications/Skills:
Bachelors of Arts or Science, required
6 previous Medical Device sales experience preferably calling on Interventional Cardiologists, EP's, Vascular Surgeons, Interventional Radiologists and administrators in the targeted territory.
Thorough knowledge of medical device market, products, and customers.
Strong written and verbal skills
Experienced in negotiation
Proven ability to build relationships
A demonstrated strong work ethic coupled with a sense of urgency to accomplish objectives.
A highly developed business acumen and experience in targeting and prioritizing key customer accounts.
Demonstrated ability to establish personal credibility in the targeted territory to create a forum for delivering our message to clinical staff, administrators, and physicians as well as overcoming obstacles.
Emotional Intelligence to manage their schedule and clinical resources effectively and efficiently.
Aggressive strategic thinker and tactical planner who exhibits flexibility, innovativeness and resourcefulness in accomplishing objectives both as a leader and as a player.
EEO Policy Statement
Pay Transparency:
The base pay actually offered to the successful candidate will take into account, without limitation, the candidate's location, education, job-knowledge, skills, and experience in prior relevant roles. Incentives may also be provided as part of Haemonetics' employee compensation. For sales roles, employees will be eligible for sales incentive (i.e., commission) under the applicable plan terms. For non-sales roles, employees will be eligible for a discretionary annual bonus, the target amount of which varies based on the applicable role, to be governed by the applicable plan terms. Employees may also be eligible to participate in the Company's long-term incentive plan, with eligibility and target amount dependent on the role.
In addition to compensation, the Company offers a competitive suite of benefits to its employees, including without limitation, a 401(k) with up to a 6% employer match and no vesting period, an employee stock purchase plan, "flexible time off" for salaried employees and, for hourly employees, accrual of three to five weeks' vacation annually (based on tenure), accrual of up to 64 hours (annually) of paid sick time, paid and/or floating holidays, parental leave, short- and long-term disability insurance, tuition reimbursement, and/or health and welfare benefits.
Depending on your location, you may be eligible for more detailed information related to the compensation and benefits related to this job posting. If you believe you may be entitled to such information by law, you may contact 1-781-348-7777, Monday through Friday, 7:30 a.m. - 5 p.m. ET or email AskHR@Haemonetics.com.
The base salary range for this role is:
$84,700.00-$157,300.00/AnnualHaemonetics is an equal opportunity employer. In accordance with applicable law, we prohibit discrimination against any applicant or employee based on any legally-recognized basis, including, but not limited to: race, color, religion, sex (including pregnancy, lactation, childbirth or related medical conditions), sexual orientation, gender identity, age (40 and over), national origin or ancestry, physical or mental disability, genetic information (including testing and characteristics), veteran status, uniformed service member status or any other status protected by federal, state or local law (“Protected Characteristic”). Our commitment to equal opportunity employment applies to all persons involved in our operations and prohibits unlawful discrimination by any employee, including managers and co-workers.
Salary : $84,700 - $157,300