What are the responsibilities and job description for the Pega Business Analyst position at Hadiamondstar Software Solutions LLC?
#W2 Requirement
Skills Required
Skills Required
- Experience in the complete SDLC including Agile methodology.
- Experience writing documentation including BRD, FRD, Use Cases, User Stories etc.
- Experience with end user support using Adobe XD, Visio and other design tools (Adobe XD preferred).
- Ability to gather and interpret relevant information via interviews, observation, surveys, meetings and reading manuals/documentation.
- Experience in writing test plans and test scripts and conducting various testing.
- Experience in creating user training manuals and conducting user training and demos.
- Customer service/end user support/helpdesk support experience preferred.
- Ability to analyze complex business processes and workflows and propose areas for improvement.